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Before opening six Torrid plus-size-only retail stores that cater to women aged 15-30,a great deal of information was gathered from a sample of women to determine what types of items should be carried,the image of the store,its advertising,etc.Which of the following is an example of a closed-end question that might have been asked?


A) Why would you want to shop at a store that carries plus-size clothing?
B) In what ways might you be uncomfortable shopping at a plus-size-only retailer?
C) Would you be interested in buying the Torrid merchandise on the Internet? ___ Yes ___ No
D) What type of person would shop at Torrid?
E) None of the above questions is an example of a closed-ended question.

F) B) and E)
G) A) and B)

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Which of the following would be best used to forecast the opening weekend box office sales for a new movie?


A) test screenings
B) demographic analysis
C) portfolio analysis
D) advanced promotions
E) tracking studies

F) C) and D)
G) A) and B)

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Marketing researchers use tracking studies immediately before an upcoming film's release to


A) identify any factual errors or inconsistencies in the storyline.
B) nominate specific actors or actresses for industry awards.
C) forecast a movie's opening weekend box office revenues.
D) select the best geographical location for the movie's premiere.
E) make changes to the movie's release based upon professional critics' reviews.

F) A) and D)
G) B) and C)

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The __________ in a decision are the restrictions placed on potential solutions to a problem.


A) dependent variables
B) obstructions
C) objectives
D) constraints
E) inhibitors

F) B) and E)
G) None of the above

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The purpose of Nielsen Media Research's "cross-platform television ratings" is to


A) expand its scope to include the effectiveness of online college courses.
B) expand its scope to include satellite radio programming.
C) combine its new online campaign ratings with its existing TV ratings.
D) expand its business to a global market.
E) gain access to every American home that owns a television,mobile phone,or computer.

F) A) and B)
G) None of the above

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Movie studios use tracking studies in which prospective moviegoers are asked questions about an upcoming film release to help them forecast sales.This is an example of


A) movie advertising.
B) marketing research.
C) tactical support.
D) cross-movie research.
E) movie audits.

F) A) and B)
G) B) and D)

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The Internet site USA.gov


A) is a depository of information on U.S.business,economic and trade activity collected by the federal government.
B) is a portal to all government websites that can be found by topic or keyword.
C) provides up-to-the-minute business news and security prices plus research reports of companies,industries,and countries.
D) is the most popular Internet portal to enter key words or topics for specific searches.
E) accesses information in online databases and an index of blogs by primary topic.

F) A) and E)
G) All of the above

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A collection of databases,or __________,is where a firm's ocean of marketing data is stored.


A) data vault
B) data warehouse
C) data depot
D) data storehouse
E) data stockroom

F) A) and D)
G) D) and E)

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The Internet sites for The Wall Street Journal,CNBC,and Fox Business News


A) sell information on trade activity collected by the U.S.government.
B) are portals to all government websites that can be found by topic or keyword.
C) provide information in online databases and an index of blogs by primary topic.
D) are the most popular online portals in which to enter key words or topics for specific searches.
E) provide up-to-the-minute business news and video clips about companies,industries,and trends.

F) A) and B)
G) A) and D)

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Lost-horse forecasting involves


A) admitting that the actions you have taken in the past have failed and removing those and similar actions from you list of alternatives.
B) starting with the last known value of the item being forecast,listing the factors that could affect the forecast,assessing whether they have a positive or negative impact,and making the final forecast.
C) making decisions without any intervening steps.
D) following a prescribed set of "directives" established before the research was even begun.
E) selecting the forecasting alternative that would allow a firm to survive financially even if the forecasts were totally incorrect.

F) B) and D)
G) A) and E)

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Trend hunting is the practice of identifying "emerging shifts in social behavior," which are driven by changes in pop culture that can lead to new products.Trend Hunter has identified over 150,000 "__________" through its global network of 102,000 members.


A) mega trends
B) micro-trends
C) macro trends
D) environmental forces
E) psychographic trends

F) A) and C)
G) A) and B)

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Published data from outside the organization are referred to as __________ data.


A) proprietary
B) external primary
C) internal secondary
D) internal primary
E) external secondary

F) C) and D)
G) B) and D)

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Setting research objectives and identifying possible marketing actions that might result from the research would take place during which step of the five-step marketing research approach?


A) collect relevant information
B) develop the research plan
C) develop findings
D) obtain secondary data
E) define the problem

F) All of the above
G) B) and D)

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"What is your favorite thing about Target?" followed by several lines for a response is an example of which type of marketing research question?


A) Likert scale
B) fixed alternative
C) dichotomous
D) open-ended
E) semantic differential

F) A) and C)
G) A) and D)

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There are three actions a marketing manager must take in the final step of the five-step marketing research approach.What are they?

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The three actions a marketing manager mu...

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Marketers are increasingly using online surveys to collect primary data.One advantage is that


A) response rates are higher because consumers are anonymous.
B) the quality of responses is better with online surveys than they are with personal interview surveys.
C) turnaround time from data collection to report is much quicker than with traditional methods.
D) consumers value e-mail surveys and feel highly regarded when receiving them.
E) consumers want to be helpful so they complete the survey multiple times.

F) B) and D)
G) B) and E)

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The fifth step of the marketing research approach is to __________.


A) develop findings
B) define the problem
C) collect relevant information
D) develop the research plan
E) take marketing actions

F) A) and E)
G) C) and E)

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Filmmakers want movie titles that use the same factors that make a good brand name.Ideally,they should __________.


A) have no legal restrictions
B) create a sense of mystery
C) use devices such as alliteration or rhyme
D) create a sense of familiarity
E) be creative

F) C) and E)
G) A) and D)

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Set during the marketing research process,__________ are the specific,measurable goals the decision maker seeks to achieve in conducting the marketing research.


A) measures of success
B) research constraints
C) marketing research plans
D) hypothetical scenarios
E) research objectives

F) A) and B)
G) B) and E)

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In a marketing decision,constraints refer to


A) the external factors affecting the number of people who can work on a solution to a problem.
B) the number of possible alternatives in a company's solution set.
C) the restrictions placed on potential solutions to a problem.
D) the internal factors affecting whether to select one alternative over another.
E) the internal factors that determine who in the organization ultimate selects the best solution to the problem.

F) A) and E)
G) A) and D)

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