Question 1

Tactical planning and control activities involve making decisions about all of the following EXCEPT:

Accepted Answer

A)  location of facilities.
B)  scheduling.
C)  material requirements planning.
D)  project management.
E)  inventory management.F) A) and D)
G) D) and E)

Question 2

Lean production systems operate with lower amounts of inventory,so emphasis is placed on anticipating when problems might occur before they arise.

Accepted Answer

A) True 
 B)False

Question 3

Prior to the Industrial Revolution,goods were produced primarily by craftsmen or their apprentices using custom made parts.

Accepted Answer

A) True 
 B)False

Question 4

Operations,marketing,and finance function independently of each other in most organizations.

Accepted Answer

A) True 
 B)False

Question 5

Dealing with the fact that certain aspects of any management situation are more important than others is called:

Accepted Answer

A)  analysis of trade-offs.
B)  sensitivity analysis.
C)  establishing priorities.
D)  analysis of variance.
E)  decision analysis.F) C) and E)
G) None of the above

Question 6

A balance achieved between two incompatible features is referred to as (a) ___________.

Accepted Answer

A)  Break even
B)  Quantitative technique
C)  Heuristic
D)  Trade-off
E)  Systems approachF) None of the above
G) A) and E)

Question 7

Measurements taken at various points in the transformation process for control purposes are called:

Accepted Answer

A)  plans.
B)  directions.
C)  controls.
D)  feedback.
E)  proposals.F) B) and D)
G) A) and E)

Question 8

The responsibilities of operations managers classified as controlling activities are:

Accepted Answer

A)  inventory,production pace,quality,and costs.
B)  organizing departments,subcontracting,supplier contracts,and staffing.
C)  forecasting,planning,organizing,and directing.
D)  scheduling,job assignments,purchasing,and logistics.
E)  capacity,location,layout,and mix of products.F) B) and C)
G) A) and B)

Question 9

Frederick Taylor spearheaded the scientific management movement in America.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not a general approach to decision-making?

Accepted Answer

A)  Establishing priorities
B)  Subjective approach
C)  Analysis of trade-offs
D)  Systems approach
E)  Quantitative approachesF) A) and B)
G) A) and E)

Question 11

The operations manager has the ultimate responsibility for the creation of goods or performance of services.

Accepted Answer

A) True 
 B)False

Question 12

Design decisions are usually strategic and long term,while planning decisions are tactical and medium term.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following developments related to the historical evolution of operations management is the oldest?

Accepted Answer

A)  The human relations movement advocated by Mayo,Maslow,and Hertzberg.
B)  The introduction of the moving assembly line by Henry Ford.
C)  Scientific management principles espoused by Frederick Taylor.
D)  The principle of division of labour documented in Adam Smith's book The Wealth of Nations.
E)  The influence of Japanese management practices.F) C) and E)
G) A) and C)

Question 14

The three primary functions that exist in most business organizations are:

Accepted Answer

A)  manufacturing,production,and operations.
B)  operations,marketing,and finance.
C)  operations,accounting,and marketing.
D)  operations,production,and finance.
E)  operations,sales and accountingF) D) and E)
G) A) and B)

Question 15

Storing an item earlier than the scheduled delivery date is an example of a value adding activity.

Accepted Answer

A) True 
 B)False

Question 16

Operations management pertains almost exclusively to the management of manufacturing operations.

Accepted Answer

A) True 
 B)False

Question 17

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Accepted Answer

A) True 
 B)False

Question 18

Business analytics uses software to build models which in turn support decision making.

Accepted Answer

A) True 
 B)False

Question 19

Many operations management decisions can be described as trade-offs.

Accepted Answer

A) True 
 B)False

Question 20

The moving assembly line introduced by Henry Ford is an example of the development of mass production based on large volumes of standardized goods produced using low or semi-skilled workers and highly specialized equipment.

Accepted Answer

A) True 
 B)False

Exam 1: Introduction to Operations Management

Dealing with the fact that certain aspects of any management situation are more important than others is called:

Correct AnswerverifiedShow Answer

Storing an item earlier than the scheduled delivery date is an example of a value adding activity.

Correct AnswerverifiedShow Answer

Business analytics uses software to build models which in turn support decision making.

Correct AnswerverifiedShow Answer

Frederick Taylor spearheaded the scientific management movement in America.

Correct AnswerverifiedShow Answer

Operations,marketing,and finance function independently of each other in most organizations.

Correct AnswerverifiedShow Answer

The responsibilities of operations managers classified as controlling activities are:

Correct AnswerverifiedShow Answer

Prior to the Industrial Revolution,goods were produced primarily by craftsmen or their apprentices using custom made parts.

Correct AnswerverifiedShow Answer

Lean production systems operate with lower amounts of inventory,so emphasis is placed on anticipating when problems might occur before they arise.

Correct AnswerverifiedShow Answer

Tactical planning and control activities involve making decisions about all of the following EXCEPT:

Correct AnswerverifiedShow Answer

The operations manager has the ultimate responsibility for the creation of goods or performance of services.

Correct AnswerverifiedShow Answer

Many operations management decisions can be described as trade-offs.

Correct AnswerverifiedShow Answer

Design decisions are usually strategic and long term,while planning decisions are tactical and medium term.

Correct AnswerverifiedShow Answer

A balance achieved between two incompatible features is referred to as (a) ___________.

Correct AnswerverifiedShow Answer

The three primary functions that exist in most business organizations are:

Correct AnswerverifiedShow Answer

The moving assembly line introduced by Henry Ford is an example of the development of mass production based on large volumes of standardized goods produced using low or semi-skilled workers and highly specialized equipment.

Correct AnswerverifiedShow Answer

Operations management pertains almost exclusively to the management of manufacturing operations.

Correct AnswerverifiedShow Answer

Which of the following developments related to the historical evolution of operations management is the oldest?

Correct AnswerverifiedShow Answer

Which of the following is not a general approach to decision-making?

Correct AnswerverifiedShow Answer

The Pareto phenomenon is one of the most important and pervasive concepts that can be applied at all levels of management.

Correct AnswerverifiedShow Answer

Measurements taken at various points in the transformation process for control purposes are called:

Correct AnswerverifiedShow Answer

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