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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 191

True/False

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Most companies that have tried job sharing have concluded that the extra cost of hiring and training additional workers outweigh its benefits.

A) True
B) False

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Question 192

Multiple Choice

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Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

A) networkers.
B) role models.
C) mentors.
D) corporate guides.

E) C) and D)
F) B) and C)

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Question 193

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Very few experienced employees have skill and knowledge that is considered a higher level than what they use at their jobs.

The Administrative Assistant II position at Idle Time Gaming,Inc.performs word processing and spreadsheet development for two vice-presidents,and other secretarial duties as needed.Other job responsibilities include maintaining the office operations budget,receiving guests,and supervising two clerical positions.These tasks are part of the job description for this position.

Today,human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

Which of the following reasons makes the recruiting job more challenging?

The last step of the human resource planning system is to:

Which of the following statements describes the relationship between employee training and employee development?

The marketing manager at Cool Rags,Inc. ,was very critical of the way one of the distribution analysts was handling negotiations with a manufacturer in Malaysi A.On a number of occasions,she thought the discussions could have resulted in more of a win-win situation.In order to follow correct procedures,the manager made notes on these issues and decided to wait until the performance appraisal,eight months down the road,to discuss the situation with the analysts.If Cool Rags has a formal performance appraisal process in place,this is the best approach to this situation.

This year,International Accountants,Inc.implemented a new benefits system that gives employees the flexibility to choose among different benefit options,as long as the total cost of the benefits does not exceed a certain amount.The type of benefits package offered to International Accountants employees is an) :

Sun Valley Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Sun Valley to meet its temporary employment needs.

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

Before American Road Builders,Inc. ,permits its new employees to operate the heavy equipment it uses to build roads,it sends them to a nearby classroom where they learn the safe and proper way to work with all of the tools and equipment they will use when they perform their jobs.American Road Builders is using a training technique known as:

A problem with the Hay system of compensating workers is that:

In an) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

According to the Spotlight on Small Business box in Chapter 11,one way that a small business can attract qualified employees is to hire its customers.

Which of the following statements about home-based work and telecommuting is most accurate?

Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

The amount most businesses spend on selecting and training workers is relatively low.

Melville Bank is about to implement a job sharing plan.The bank is likely to find that scheduling workers for peak periods will become easier as the result of this policy.