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Exam 8: Management and Leadership

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Question 61

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With the availability of large databases of information,decision-making now is a science rather than an art.

A) True
B) False

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Question 62

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Which of the following statements about leadership styles is most accurate?

A) Managers should always start with an autocratic style,but can gradually switch to a more democratic approach if workers earn their trust.
B) Effective managers often use a variety of leadership styles.
C) A manager should choose one style and use it consistently.
D) Managers have no control over the leadership style they use.

E) A) and B)
F) B) and D)

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Question 63

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PMI is a problem solving technique that involves listing pluses,minuses,and implications.

As firms make greater use of empowerment,managers will find that they:

Boyd is a manager for the Aces High Card Company,a firm that designs and manufactures greeting cards and party favours.Boyd spends a lot of time trying to find the right people for various positions.These efforts are part of the controlling function of management.

The first step in the rational decision-making model is to identify alternative solutions.

Lamont is quick and decisive.He makes most decisions himself,issues orders,and expects his subordinates to follow them without question.Lamont's behaviour is an example of the free rein style of leadership.

The level of management that is directly responsible for assigning specific jobs to workers and evaluating their daily performance is called:

As a manager,Bob believes in empowerment and strives to provide all workers with easy access to the information they need to make good decisions.Bob's views suggest that he would place a great deal of emphasis on knowledge management.

Which of the following activities would be a part of the leading function of a manager?

Because of advancements in technology,managers now have an easier time obtaining long-term commitments from workers.

Strategic planning determines the major goals of the organization.

Randall heads a department in a major manufacturing corporation.He strives to maintain a free-rein approach to leadership in most situations.Recently,Randall's company lost a major contract that it had been counting on to keep its production line moving.The company needs to take quick action to adjust its operations and slash its expenses.Under these conditions,Randall should maintain his free-rein style of leadership.

What is the main purpose of an organization chart?

In today's business environment,the general trend has been toward developing long-term relationships between workers and their employers.

Gina Raiter,the president and CEO of AutoMotion Auto Service Centres,has asked several managers and employees to help establish a statement to outline the fundamental purposes of their company.The result of this effort is likely to be a document known

A ________is an overall explanation of why an organization exists and where it is trying to head.

Operational planning looks at the organization as a whole,while strategic planning focuses on specific departmental managers.

To be a truly effective leader,which leadership style works best?

Which of the following would be a concern addressed in a strategic plan?