Question 1

Don has started to arrive at work on time in order to avoid being yelled at by his boss.Don is responding to what reinforcement strategy?

Accepted Answer

A)  Punishment
B)  Omission
C)  Positive reinforcement
D)  Negative reinforcement
E)  None of theseF) None of the above
G) D) and E)

Question 2

If managers were to implement lessons learned from the Hawthorne Studies,they would

Accepted Answer

A)  eliminate informal groups as they are relatively unimportant.
B)  pay workers a higher wage as it would cause them to increase their production.
C)  have managers who used the Theory X principles.
D)  pay more attention to employees.
E)  change the specific pay scheme from hourly to piece-rate.F) A) and C)
G) All of the above

Question 3

Individuals who are high in need for achievement tend to set moderately difficult goals and to make moderately risky decisions.

Accepted Answer

A) True 
 B)False

Question 4

What are the three characteristics typically exhibited by charismatic leaders?

Accepted Answer

They can envision future trend...

Question 5

Susan wants to use reinforcement to improve the performance of her employees.She has already identified the specific behaviours that she wants her employees to exhibit.Her next step in the reinforcement process is to keep specific records of employee behaviour.

Accepted Answer

A) True 
 B)False

Question 6

The employer awareness effect is the tendency for workers' productivity to increase when they feel they are getting special attention from management.

Accepted Answer

A) True 
 B)False

Question 7

Leadership is the process of influencing people so that they are motivated to behave in ways that help to achieve the firm's objectives.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements best describes the democratic leadership style?

Accepted Answer

A)  Involve your employees in every decision.
B)  Pay employees well and they will work hard.
C)  Be direct and tell people what you expect.
D)  The best solution will depend upon the situation.
E)  Allow employees the freedom to be creative.F) B) and E)
G) A) and B)

Question 9

A manager has noticed that her workers are more likely to be in negative moods between 3 pm and 4:30 pm.She believes that employees will make valuable contributions to staff meetings when they are in positive moods,and that staff meetings cannot be successful unless the employees make valuable contributions.For these reasons,she has moved her daily staff meeting from 3 pm to 10 am. Which of the following is assumed by the manager?

Accepted Answer

A)  The meetings would be more effective if they were held once a week.
B)  The staff meetings are not the cause of the workers' bad moods.
C)  If the workers make valuable contributions,then the meetings will be successful.
D)  Successful meetings will be an important contributor to the success of the organization.
E)  The workers' moods will be more positive at 10 am than at any other time of the day.F) B) and D)
G) A) and E)

Question 10

How does McClelland's acquired needs theory differ from the motivation theories of Maslow and Herzberg?

Accepted Answer

In McClelland's acquired needs theory th...

Question 11

Transformational leadership involves managing change.

Accepted Answer

A) True 
 B)False

Question 12

According to the path-goal theory of leadership,what is the primary job of a leader?

Accepted Answer

A)  To make desired rewards available to subordinates and to clarify for them the kinds of behaviours that will lead to goal attainment
B)  To get subordinates to enthusiastically participate in decision making
C)  To "run interference" for employees and to protect them from arbitrary actions by upper-level managers
D)  To treat employees as human beings and show concern for their welfare
E)  To make sure that as many employees as possible feel like they are in the "in-group"F) A) and B)
G) All of the above

Question 13

Theory Y is a management approach based on the belief that people must be forced to be productive because they are naturally lazy,irresponsible,and uncooperative.

Accepted Answer

A) True 
 B)False

Question 14

According to the two-factor theory,how should managers enhance motivation?

Accepted Answer

According to this theory,managers should...

Question 15

How do the conclusions of the classical theory of motivation differ from the conclusions of the Hawthorne studies?

Accepted Answer

According to the classical theory of mot...

Question 16

How does expectancy theory explain employee motivation?

Accepted Answer

Expectancy theory suggests that people a...

Question 17

What is meant by equity theory?

Accepted Answer

The theory that people compare...

Question 18

Machiavellianism refers to behaviour which is designed to

Accepted Answer

A)  gain power and control.
B)  make other people feel more appreciated.
C)  improve the job satisfaction of subordinates.
D)  increase the job satisfaction of subordinates.
E)  increase employee recognition of the importance of power and status.F) B) and C)
G) C) and E)

Question 19

When executing plans,leaders focus on ________,while managers focus on ________.

Accepted Answer

A)  establishing direction;producing change
B)  controlling and problem solving;establishing direction
C)  organizing and staffing;aligning people
D)  aligning people;organizing and staffing
E)  motivating and inspiring;controlling and problem solvingF) C) and D)
G) B) and D)

Question 20

The "Hawthorne effect" is the tendency for workers to be more productive when they believe that they are receiving special attention from management.

Accepted Answer

A) True 
 B)False

Exam 9: Motivating,satisfying,and Leading Employees

Theory Y is a management approach based on the belief that people must be forced to be productive because they are naturally lazy,irresponsible,and uncooperative.

Correct Answer
verified

The "Hawthorne effect" is the tendency for workers to be more productive when they believe that they are receiving special attention from management.

Correct Answer
verified

Don has started to arrive at work on time in order to avoid being yelled at by his boss.Don is responding to what reinforcement strategy?

Correct Answer
verified

According to the two-factor theory,how should managers enhance motivation?

Correct Answer
verified
According to this theory,managers should...
View Answer

How does expectancy theory explain employee motivation?

Correct Answer
verified
Expectancy theory suggests that people a...
View Answer

According to the path-goal theory of leadership,what is the primary job of a leader?

Correct Answer
verified

What are the three characteristics typically exhibited by charismatic leaders?

Correct Answer
verified
They can envision future trend...
View Answer

Correct Answer
verified

Susan wants to use reinforcement to improve the performance of her employees.She has already identified the specific behaviours that she wants her employees to exhibit.Her next step in the reinforcement process is to keep specific records of employee behaviour.

Correct Answer
verified

If managers were to implement lessons learned from the Hawthorne Studies,they would

Correct Answer
verified

How do the conclusions of the classical theory of motivation differ from the conclusions of the Hawthorne studies?

Correct Answer
verified
According to the classical theory of mot...
View Answer

How does McClelland's acquired needs theory differ from the motivation theories of Maslow and Herzberg?

Correct Answer
verified
In McClelland's acquired needs theory th...
View Answer

Transformational leadership involves managing change.

Correct Answer
verified

Individuals who are high in need for achievement tend to set moderately difficult goals and to make moderately risky decisions.

Correct Answer
verified

Leadership is the process of influencing people so that they are motivated to behave in ways that help to achieve the firm's objectives.

Correct Answer
verified

What is meant by equity theory?

Correct Answer
verified
The theory that people compare...
View Answer

The employer awareness effect is the tendency for workers' productivity to increase when they feel they are getting special attention from management.

Correct Answer
verified

Machiavellianism refers to behaviour which is designed to

Correct Answer
verified

When executing plans,leaders focus on ,while managers focus on .

Correct Answer
verified

Which of the following statements best describes the democratic leadership style?

Correct Answer
verified

Exam 9: Motivating,satisfying,and Leading Employees

Theory Y is a management approach based on the belief that people must be forced to be productive because they are naturally lazy,irresponsible,and uncooperative.

Correct AnswerverifiedShow Answer

The "Hawthorne effect" is the tendency for workers to be more productive when they believe that they are receiving special attention from management.

Correct AnswerverifiedShow Answer

Don has started to arrive at work on time in order to avoid being yelled at by his boss.Don is responding to what reinforcement strategy?

Correct AnswerverifiedShow Answer

According to the two-factor theory,how should managers enhance motivation?

Correct AnswerverifiedAccording to this theory,managers should...View AnswerShow Answer

How does expectancy theory explain employee motivation?

Correct AnswerverifiedExpectancy theory suggests that people a...View AnswerShow Answer

According to the path-goal theory of leadership,what is the primary job of a leader?

Correct AnswerverifiedShow Answer

What are the three characteristics typically exhibited by charismatic leaders?

Correct AnswerverifiedThey can envision future trend...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Susan wants to use reinforcement to improve the performance of her employees.She has already identified the specific behaviours that she wants her employees to exhibit.Her next step in the reinforcement process is to keep specific records of employee behaviour.

Correct AnswerverifiedShow Answer

If managers were to implement lessons learned from the Hawthorne Studies,they would

Correct AnswerverifiedShow Answer

How do the conclusions of the classical theory of motivation differ from the conclusions of the Hawthorne studies?

Correct AnswerverifiedAccording to the classical theory of mot...View AnswerShow Answer

How does McClelland's acquired needs theory differ from the motivation theories of Maslow and Herzberg?

Correct AnswerverifiedIn McClelland's acquired needs theory th...View AnswerShow Answer

Transformational leadership involves managing change.

Correct AnswerverifiedShow Answer

Individuals who are high in need for achievement tend to set moderately difficult goals and to make moderately risky decisions.

Correct AnswerverifiedShow Answer

Leadership is the process of influencing people so that they are motivated to behave in ways that help to achieve the firm's objectives.

Correct AnswerverifiedShow Answer

What is meant by equity theory?

Correct AnswerverifiedThe theory that people compare...View AnswerShow Answer

The employer awareness effect is the tendency for workers' productivity to increase when they feel they are getting special attention from management.

Correct AnswerverifiedShow Answer

Machiavellianism refers to behaviour which is designed to

Correct AnswerverifiedShow Answer

When executing plans,leaders focus on ________,while managers focus on ________.

Correct AnswerverifiedShow Answer

Which of the following statements best describes the democratic leadership style?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
According to this theory,managers should...
View Answer

Correct Answer
verified
Expectancy theory suggests that people a...
View Answer

Correct Answer
verified

Correct Answer
verified
They can envision future trend...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
According to the classical theory of mot...
View Answer

Correct Answer
verified
In McClelland's acquired needs theory th...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The theory that people compare...
View Answer

Correct Answer
verified

Correct Answer
verified

When executing plans,leaders focus on ,while managers focus on .

Correct Answer
verified

Correct Answer
verified