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Target marketing is a business strategy that focuses a firm's marketing efforts towards a potentially profitable segment of a larger market.

A) True
B) False

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Kelly buys only high-priced jeans and expensive sport shoes endorsed by her favorite entertainers. Also, her attitudes and values are shaped by specific statements made by these celebrities. She also supports causes and charities the celebrities endorse. This illustrates how consumer decision making is influenced by:


A) marketing mix variables.
B) cognitive dissonance.
C) a reference group.
D) primary group identification.

E) A) and D)
F) None of the above

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A firm that uses segmentation divides a market into groups based on values, attitudes, or interests.


A) demographic
B) benefit
C) psychographic
D) normative

E) A) and C)
F) B) and C)

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The secondary data collected in the research process does not need to be carefully evaluated since it's always collected from reliable secondary sources.

A) True
B) False

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consists of all the techniques sellers use to persuade consumers to buy their goods and services.


A) Advertising
B) Promotion
C) Pre-selling
D) Closing

E) C) and D)
F) B) and D)

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Exploring data first helps marketers minimize marketing research costs.


A) focus group
B) personal interview
C) primary
D) secondary

E) B) and D)
F) A) and B)

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marketers include manufacturers, intermediaries, institutions, and the government.


A) Profit seeking
B) Undifferentiated
C) Institutional
D) B2B

E) A) and B)
F) B) and C)

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Which of the following describes the marketing era immediately after the development of mass production assembly lines?


A) production era
B) selling era
C) marketing era
D) customer relationship era

E) A) and C)
F) A) and B)

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In the Reaching beyond Our Borders box, Debra Wexler, an online diamond jewelry dealer, found a unique way to market her diamond products to consumers around the globe, her marketing strategy is to:


A) send her sales representatives to trade conferences around the world.
B) conduct online chats 24-hrs a day as part of a social marketing campaign.
C) offer the low prices based on the lowest priced global currency.
D) appeal to the wealthiest one-percent of individuals in the global market.

E) C) and D)
F) All of the above

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During the selling era, businesses turned from an emphasis on production to an emphasis on selling.

A) True
B) False

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Firms developing products for a narrow segment of a market are less likely to profitably satisfy that group's needs.

A) True
B) False

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Which of the following statements about the distinction between consumer goods and B2B goods is the most accurate?


A) The same product can be classified as either a consumer good or an industrial good, depending upon its end use.
B) Industrial goods tend to have a useful life of several years and can be depreciated while consumer goods typically last less than a year.
C) Consumer goods are typically more expensive than industrial goods.
D) Industrial goods are custom made to the specifications of the buyer, while the all consumer goods are mass-produced.

E) A) and B)
F) A) and C)

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Test marketing involves developing an accurate description of the product and asking people if the proposed product appeals to them.

A) True
B) False

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The primary factors involved in the marketing mix are sometimes called the 5 intangibles of marketing.

A) True
B) False

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Traditional brick-and-mortar companies face price competition from Internet-based firms.

A) True
B) False

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is a process used to test consumer reactions about a product among potential users.


A) Pro forma branding
B) Virtual design
C) Prototype
D) Test marketing

E) C) and D)
F) A) and C)

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Andre is a real estate agent who has an idea for a software program that will help perform real estate appraisals more quickly and more accurately. He has worked with a buddy who is good at programming to develop a detailed description of what the software will do and how it differs from existing applications. Now Andre has taken this description and shown it to a number of fellow real estate agents to see if his idea appeals to them. Andre is engaging in:


A) prototype outsourcing.
B) test marketing.
C) concept testing.
D) word-of-mouth promotion.

E) A) and C)
F) A) and B)

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The greatest marketing need firms sought during the production era was for:


A) Mass production and personal selling.
B) Less expensive distribution and storage.
C) Blanket advertising and financing.
D) Specialized production and storage.

E) All of the above
F) C) and D)

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A focus group consists of a small group of people who meet, under the direction of a discussion leader, to communicate their opinions about an organization, its products, or other issues.

A) True
B) False

Correct Answer

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Subcultures are values, attitudes, and ways of doing things that individuals embrace as a way of rebelling against the accepted values, attitudes, and ways of doing things that are passed on in the individual's traditional culture.

A) True
B) False

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