Question 1

Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures?

Accepted Answer

A)   Policies and procedures manual
B)   Organizational chart
C)   OSHA guidelines
D)   Chain of command
E)   Labor relations manualF) A) and B)
G) B) and E)

Question 2

All goals set for a medical office should be ________, so that success in meeting the goal can be seen.

Accepted Answer

The answer of All goals set for a medical office...

Question 3

An example of a voluntary deduction from an employee's paycheck is ____.

Accepted Answer

A)   federal income tax
B)   FICA tax
C)   worker's compensation
D)   health insurance premium payments
E)   unemployment taxF) A) and B)
G) A) and C)

Question 4

Which of the following insures employees against possible loss of income resulting from a work-related injury, disability, or disease?

Accepted Answer

A)   Federal Unemployment Tax Act
B)   Medicare
C)   Medicaid
D)   Workers' compensation
E)   FUTAF) C) and D)
G) B) and C)

Question 5

The plans and processes that continually identify, assess, correct, and monitor functions in the medical office to prevent negative outcomes and minimize exposure to liability are collectively known as ________.

Accepted Answer

The answer of The plans and processes that continually identify,...

Question 6

The Fair Labor Standards Act primarily affects ____.

Accepted Answer

A)   employees who work on commission
B)   salaried employees
C)   contract employees
D)   employees who earn hourly wages
E)   employees who have been laid offF) A) and E)
G) All of the above

Question 7

Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual ________ and is a violation of federal and state laws.

Accepted Answer

The answer of Unwelcome verbal, visual, or physical conduct of...

Question 8

Which of the following is mandated for hourly employees by the Fair Labor Standards Act?

Accepted Answer

A)   Time and a half for all hours worked beyond the normal 8 hours in a regular workday
B)   Twice the normal wage for all hours worked on the sixth consecutive day of the work week
C)   Time and a half for all hours worked on the seventh consecutive workday
D)   Time and a half, plus normal holiday pay, for all hours worked on a company-approved holiday
E)   Twice the normal wage for all hours worked beyond the normal 8 hours in a regular workdayF) D) and E)
G) A) and B)

Question 9

Differences in identities, age, sex, race, physical abilities, ethnicity, religious beliefs, values, sexual orientation, and personalities contribute to ________; as a medical assistant, you will need to increase your understanding and respect for this.

Accepted Answer

The answer of Differences in identities, age, sex, race, physical...

Question 10

A key written communication tool in the medical office is the ____.

Accepted Answer

A)   material safety data sheets
B)   policy and procedures manual
C)   employee's time records
D)   record of continuing education programs
E)   equipment maintenance logF) B) and E)
G) C) and D)

Question 11

In a small medical office, the practice manager's duties may include ________, which includes hiring, terminating, and training employees, as well as benefits and labor relations.

Accepted Answer

The answer of In a small medical office, the practice...

Question 12

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

Accepted Answer

A)   Incident report
B)   Policy and procedures manual
C)   Employee handbook
D)   Office practice guide
E)   Organizational chartF) C) and D)
G) B) and E)

Question 13

Every three months, a more complete accounting of federal taxes is required on the ____.

Accepted Answer

A)   FTD coupon
B)   Employer's Quarterly Federal Tax Return
C)   FUTA Tax Return
D)   SUTA Tax Return
E)   Wage and Tax StatementF) A) and B)
G) B) and E)

Question 14

To be a good leader, you must first learn to be a good ________.

Accepted Answer

The answer of To be a good leader, you must...

Question 15

The part of a quality assurance program known as ________ ensures that that treatment plan and services are appropriate and cost-effective.

Accepted Answer

utilizatio...

Question 16

Bill's wife was diagnosed with colon cancer and underwent surgery last week. She is currently undergoing chemotherapy and is both very ill and very weak. Which of the following will allow Bill to stay at home and take care of his wife for up to 12 weeks, without pay, without losing his job?

Accepted Answer

A)   Equal Employment Opportunity Commission
B)   Fair Labor Standards Act
C)   Family Medical Leave Act
D)   Equal Pay Act
E)   Americans with Disabilities ActF) B) and D)
G) B) and E)

Exam 56: Practice Management

Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual ________ and is a violation of federal and state laws.

Correct Answer
verified

A key written communication tool in the medical office is the ____.

Correct Answer
verified

An example of a voluntary deduction from an employee's paycheck is ____.

Correct Answer
verified

The part of a quality assurance program known as ________ ensures that that treatment plan and services are appropriate and cost-effective.

Correct Answer
verified
utilizatio...
View Answer

Differences in identities, age, sex, race, physical abilities, ethnicity, religious beliefs, values, sexual orientation, and personalities contribute to ________; as a medical assistant, you will need to increase your understanding and respect for this.

Correct Answer
verified

Which of the following is mandated for hourly employees by the Fair Labor Standards Act?

Correct Answer
verified

Every three months, a more complete accounting of federal taxes is required on the ____.

Correct Answer
verified

To be a good leader, you must first learn to be a good ________.

Correct Answer
verified

The plans and processes that continually identify, assess, correct, and monitor functions in the medical office to prevent negative outcomes and minimize exposure to liability are collectively known as ________.

Correct Answer
verified

All goals set for a medical office should be ________, so that success in meeting the goal can be seen.

Correct Answer
verified

In a small medical office, the practice manager's duties may include ________, which includes hiring, terminating, and training employees, as well as benefits and labor relations.

Correct Answer
verified

Which of the following insures employees against possible loss of income resulting from a work-related injury, disability, or disease?

Correct Answer
verified

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

Correct Answer
verified

Bill's wife was diagnosed with colon cancer and underwent surgery last week. She is currently undergoing chemotherapy and is both very ill and very weak. Which of the following will allow Bill to stay at home and take care of his wife for up to 12 weeks, without pay, without losing his job?

Correct Answer
verified

Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures?

Correct Answer
verified

The Fair Labor Standards Act primarily affects ____.

Correct Answer
verified

Exam 56: Practice Management

Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual ________ and is a violation of federal and state laws.

Correct AnswerverifiedShow Answer

A key written communication tool in the medical office is the ____.

Correct AnswerverifiedShow Answer

An example of a voluntary deduction from an employee's paycheck is ____.

Correct AnswerverifiedShow Answer

The part of a quality assurance program known as ________ ensures that that treatment plan and services are appropriate and cost-effective.

Correct Answerverifiedutilizatio...View AnswerShow Answer

Differences in identities, age, sex, race, physical abilities, ethnicity, religious beliefs, values, sexual orientation, and personalities contribute to ________; as a medical assistant, you will need to increase your understanding and respect for this.

Correct AnswerverifiedShow Answer

Which of the following is mandated for hourly employees by the Fair Labor Standards Act?

Correct AnswerverifiedShow Answer

Every three months, a more complete accounting of federal taxes is required on the ____.

Correct AnswerverifiedShow Answer

To be a good leader, you must first learn to be a good ________.

Correct AnswerverifiedShow Answer

The plans and processes that continually identify, assess, correct, and monitor functions in the medical office to prevent negative outcomes and minimize exposure to liability are collectively known as ________.

Correct AnswerverifiedShow Answer

All goals set for a medical office should be ________, so that success in meeting the goal can be seen.

Correct AnswerverifiedShow Answer

In a small medical office, the practice manager's duties may include ________, which includes hiring, terminating, and training employees, as well as benefits and labor relations.

Correct AnswerverifiedShow Answer

Which of the following insures employees against possible loss of income resulting from a work-related injury, disability, or disease?

Correct AnswerverifiedShow Answer

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

Correct AnswerverifiedShow Answer

Bill's wife was diagnosed with colon cancer and underwent surgery last week. She is currently undergoing chemotherapy and is both very ill and very weak. Which of the following will allow Bill to stay at home and take care of his wife for up to 12 weeks, without pay, without losing his job?

Correct AnswerverifiedShow Answer

Which of the following is a key communication tool for the medical office, which covers both administrative and clinical procedures?

Correct AnswerverifiedShow Answer

The Fair Labor Standards Act primarily affects ____.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
verified
utilizatio...
View Answer

Correct Answer
verified

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Correct Answer
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