Question 1

To make service calls easier for a piece of equipment, record the following information inside the front cover of the equipment manual: date of purchase or lease, phone number of the company contracted to repair the equipment, and the _______ number of the equipment.

Accepted Answer

The answer of To make service calls easier for a...

Question 2

The supply _______ is generally 4% to 6% of a medical practice's annual gross income.

Accepted Answer

The answer of The supply _______ is generally 4% to...

Question 3

Which type of office machine scans each page of a document, translates the information into electronic impulses, and transmits the impulses over the telephone line to another machine, where they are converted into an exact copy of the original document?

Accepted Answer

A)   Adding machine
B)   Facsimile machine
C)   Typewriter
D)   Photocopier
E)   Postage meterF) A) and B)
G) D) and E)

Question 4

A contract that guarantees free service and parts replacement for a certain period, usually 1 year, is a(n) _______.

Accepted Answer

The answer of A contract that guarantees free service and...

Question 5

The touch screen, touch pad, and ____ are types of pointing devices.

Accepted Answer

A)   scanner
B)   mouse
C)   cursor
D)   template
E)   keyboardF) B) and D)
G) A) and C)

Question 6

A(n) _______ contract covers services that are not included in a standard maintenance agreement.

Accepted Answer

The answer of A(n) _______ contract covers services that are...

Question 7

A(n) _______ is a barrier that keeps destructive forces away from your computer.

Accepted Answer

The answer of A(n) _______ is a barrier that keeps...

Question 8

A characteristic of a purchasing group is that it ____.

Accepted Answer

A)   requires members to disclose the group's prices to other physicians
B)   allows members to spend as much or as little as they need to
C)   may require physicians to pay dues
D)   generally saves a larger medical practice 5% on supplies
E)   is often more expensive than buying supplies as individual officesF) B) and E)
G) B) and D)

Question 9

Protection against spammers is provided by ____.

Accepted Answer

A)   firewalls
B)   antivirus software
C)   disk cleanup
D)   disk defragmentation
E)   disaster recovery plansF) C) and E)
G) B) and C)

Question 10

A computer maintenance utility designed to free up space on your computer by deleting temporary Internet files is disk _______.

Accepted Answer

The answer of A computer maintenance utility designed to free...

Question 11

The best source of information about maintaining a piece of equipment is the equipment _______.

Accepted Answer

The answer of The best source of information about maintaining...

Question 12

Examples of output devices are printers and ____.

Accepted Answer

A)   keyboards
B)   scanners
C)   monitors
D)   modems
E)   motherboardsF) A) and C)
G) A) and B)

Question 13

In a computer, ROM is ____.

Accepted Answer

A)   software that uses more than one medium
B)   the primary computer chip responsible for executing programs
C)   permanent memory that provides the basic operating instructions for the computer
D)   the main circuit board that controls all other components in the system
E)   a temporary type of computer memoryF) C) and D)
G) A) and E)

Question 14

Which of the following is considered both an input device and an output device?

Accepted Answer

A)   Central processing unit
B)   Keyboard
C)   Printer
D)   Modem
E)   ScannerF) B) and E)
G) All of the above

Question 15

The first page of every fax you send from a medical office should be a cover sheet that contains a(n) _______ that all material within the fax is intended only for the person to whom it is being sent.

Accepted Answer

The answer of The first page of every fax you...

Question 16

"Net 30" on a payment invoice means ____.

Accepted Answer

A)   you have 30 days in which to pay the order in full
B)   30 of the items in the order will be sent
C)   30% will be charged if the payment is not paid in full on receipt
D)   3% will be deducted when more than one item is ordered
E)   30 of the items in the order have been backorderedF) C) and E)
G) A) and D)

Question 17

An invoice is paid with a(n) ________ to a vendor that may be made in cash or by check or money order.

Accepted Answer

The answer of An invoice is paid with a(n) ________...

Question 18

An efficient way to track inventory is to ____.

Accepted Answer

A)   routinely order supplies every week
B)   reorder supplies only when they are out
C)   use color-coded removable adhesive flags on the inventory card
D)   plan for one month and order no earlier than one month ahead
E)   order each supply the same day it runs outF) A) and D)
G) B) and E)

Question 19

An advantage of a handheld scanner is that it ____.

Accepted Answer

A)   feeds one sheet of paper through at a time
B)   is easier to use than other types of scanners
C)   produces the highest quality input
D)   is less expensive than other types of scanners
E)   is more configurable than other scannersF) A) and B)
G) A) and C)

Question 20

A computer disaster recovery plan should be in place in a medical office in the event of a(n)  ____.

Accepted Answer

A)   security breach
B)   system failure or crash
C)   optical character recognition problem
D)   printer problem
E)   Internet access problemF) A) and B)
G) None of the above

Exam 8: Office Equipment and Supplies

An efficient way to track inventory is to ____.

Correct AnswerverifiedShow Answer

A contract that guarantees free service and parts replacement for a certain period, usually 1 year, is a(n) _______.

Correct AnswerverifiedShow Answer

To make service calls easier for a piece of equipment, record the following information inside the front cover of the equipment manual: date of purchase or lease, phone number of the company contracted to repair the equipment, and the _______ number of the equipment.

Correct AnswerverifiedShow Answer

A computer disaster recovery plan should be in place in a medical office in the event of a(n) ____.

Correct AnswerverifiedShow Answer

The touch screen, touch pad, and ____ are types of pointing devices.

Correct AnswerverifiedShow Answer

The best source of information about maintaining a piece of equipment is the equipment _______.

Correct AnswerverifiedShow Answer

Protection against spammers is provided by ____.

Correct AnswerverifiedShow Answer

Which type of office machine scans each page of a document, translates the information into electronic impulses, and transmits the impulses over the telephone line to another machine, where they are converted into an exact copy of the original document?

Correct AnswerverifiedShow Answer

A(n) _______ contract covers services that are not included in a standard maintenance agreement.

Correct AnswerverifiedShow Answer

The first page of every fax you send from a medical office should be a cover sheet that contains a(n) _______ that all material within the fax is intended only for the person to whom it is being sent.

Correct AnswerverifiedShow Answer

An invoice is paid with a(n) ________ to a vendor that may be made in cash or by check or money order.

Correct AnswerverifiedShow Answer

Examples of output devices are printers and ____.

Correct AnswerverifiedShow Answer

An advantage of a handheld scanner is that it ____.

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A(n) _______ is a barrier that keeps destructive forces away from your computer.

Correct AnswerverifiedShow Answer

Which of the following is considered both an input device and an output device?

Correct AnswerverifiedShow Answer

A characteristic of a purchasing group is that it ____.

Correct AnswerverifiedShow Answer

In a computer, ROM is ____.

Correct AnswerverifiedShow Answer

A computer maintenance utility designed to free up space on your computer by deleting temporary Internet files is disk _______.

Correct AnswerverifiedShow Answer

The supply _______ is generally 4% to 6% of a medical practice's annual gross income.

Correct AnswerverifiedShow Answer

"Net 30" on a payment invoice means ____.

Correct AnswerverifiedShow Answer

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