Question 1

What is the Balanced Scorecard Approach? Briefly describe the elements of this approach and its usefulness in supply chain management.

Accepted Answer

The Balance Scorecard Approach is a meas...

Question 2

All of the following are logistics components of the supply chain EXCEPT:

Accepted Answer

A)   trade promotions
B)   production scheduling
C)   inventory control
D)   warehousing and materials-handling
E)   order processingF) A) and E)
G) B) and E)

Question 3

All of the following are types of inputs used in both materials requirement planning and distribution resource planning EXCEPT:

Accepted Answer

A)   the source of funding
B)   lead times
C)   the mode of transportation to be used
D)   outstanding orders
E)   sales forecastsF) B) and E)
G) B) and D)

Question 4

A successful apparel company found that significant demand existed among buyers who needed to place a number of small orders rather than a few big orders.The company most likely succeeded because of the use of agile supply chain management strategies.

Accepted Answer

A) True 
 B)False

Question 5

Which supply chain strategy allows the company to take advantage of many of the benefits of lean supply chain management while still providing the agility that makes customer experiences more desirable?

Accepted Answer

A)   Static supply chain management
B)   Reactive supply chain management
C)   Flexible supply chain management
D)   Proactive supply chain management
E)   Leagile supply chain managementF) C) and D)
G) B) and D)

Question 6

The mode of transportation that provides the most accessibility is:

Accepted Answer

A)   pipelines
B)   airfreight
C)   truck freight
D)   water transport
E)   railroadF) All of the above
G) A) and E)

Question 7

List the eight critical business processes on which supply chain managers must focus.

Accepted Answer

(1)Customer Relationship Management
(2)C...

Question 8

Many industry experts regard on-time delivery and shipment of products as the single most important supply chain management criteria leading to customer satisfaction.

Accepted Answer

A) True 
 B)False

Question 9

There are eight critical business processes on which supply chain managers must focus.Which of the following is one of those processes?

Accepted Answer

A)   Sales promotion activities
B)   Returns management
C)   Distribution intensity
D)   Public relations activities
E)   Environmental assessmentsF) A) and B)
G) B) and E)

Question 10

All of the following are activities related to the manufacturing flow process EXCEPT:

Accepted Answer

A)   the determination of a supply's route and velocity through manufacturing
B)   updating account status following shipment
C)   materials planning
D)   quality management
E)   inventory management for both parts and finished goodsF) D) and E)
G) C) and D)

Question 11

One major advantage of pipelines over other modes of transportation is:

Accepted Answer

A)   availability
B)   points served
C)   flexibility
D)   speed
E)   reliabilityF) C) and E)
G) A) and C)

Question 12

What is supply chain sustainability? Give some examples that illustrate the concept.

Accepted Answer

A sustainable supply chain is one that e...

Question 13

The supply chain team does all of the following EXCEPT:

Accepted Answer

A)   communicating,coordinating,and cooperating extensively
B)   embracing all parties who participate in moving the product to market
C)   typically cutting across organizational boundaries
D)   providing financing for distributors
E)   orchestrating the movement of goods,services and information from the source to the consumerF) B) and D)
G) C) and E)

Question 14

The goal of inventory control is to:

Accepted Answer

A)   minimize inventory levels while maintaining an adequate supply to meet customer demands
B)   maximize inventory levels to prevent any possibility of stockouts
C)   determine order timing and order quantity
D)   estimate proper usage rates
E)   integrate JIT to reduce risks of obsolescence,theft,and damageF) A) and B)
G) C) and D)

Question 15

A positive action or behavior that occurs between firms that is not part of the formal agreement and is discretionary is called:

Accepted Answer

A)   interconnective behavior
B)   interdependence
C)   relationship marketing
D)   interorganizational citizenship behavior
E)   relationship functionalityF) A) and E)
G) A) and D)

Question 16

Discuss the financial implications of the returns management process.

Accepted Answer

The returns management process enables f...

Question 17

_____ is a method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer's or a customer's needs.

Accepted Answer

A)   The materials-handling system
B)   An inventory control system
C)   Direct sourcing
D)   Contract logistics
E)   WarehousingF) B) and C)
G) All of the above

Question 18

The order fulfillment process involves all of the following activities EXCEPT:

Accepted Answer

A)   order filling and delivery
B)   order processing and document handling
C)   materials handling
D)   updating account status
E)   order generationF) B) and E)
G) A) and D)

Question 19

Of the eight critical business processes on which supply chain managers must focus,the _____ process presents a multi-company,unified response system to the customer whenever complaints,concerns,questions,or comments are voiced.

Accepted Answer

A)   manufacturing flow management
B)   customer service management
C)   product development and commercialization
D)   order fulfillment
E)   demand managementF) B) and C)
G) None of the above

Question 20

Which supply chain management strategy is most appropriate when there exists a long lead time and unpredictable demand for a product?

Accepted Answer

A)   Lean supply chain management
B)   Reactive supply chain management
C)   Agile supply chain management
D)   Proactive supply chain management
E)   Leagile supply chain managementF) A) and B)
G) A) and C)

Exam 14: Supply Chain Management

A positive action or behavior that occurs between firms that is not part of the formal agreement and is discretionary is called:

Correct AnswerverifiedShow Answer

A successful apparel company found that significant demand existed among buyers who needed to place a number of small orders rather than a few big orders.The company most likely succeeded because of the use of agile supply chain management strategies.

Correct AnswerverifiedShow Answer

Which supply chain management strategy is most appropriate when there exists a long lead time and unpredictable demand for a product?

Correct AnswerverifiedShow Answer

All of the following are logistics components of the supply chain EXCEPT:

Correct AnswerverifiedShow Answer

The supply chain team does all of the following EXCEPT:

Correct AnswerverifiedShow Answer

_____ is a method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer's or a customer's needs.

Correct AnswerverifiedShow Answer

The goal of inventory control is to:

Correct AnswerverifiedShow Answer

Discuss the financial implications of the returns management process.

Correct AnswerverifiedThe returns management process enables f...View AnswerShow Answer

What is supply chain sustainability? Give some examples that illustrate the concept.

Correct AnswerverifiedA sustainable supply chain is one that e...View AnswerShow Answer

All of the following are activities related to the manufacturing flow process EXCEPT:

Correct AnswerverifiedShow Answer

The mode of transportation that provides the most accessibility is:

Correct AnswerverifiedShow Answer

There are eight critical business processes on which supply chain managers must focus.Which of the following is one of those processes?

Correct AnswerverifiedShow Answer

What is the Balanced Scorecard Approach? Briefly describe the elements of this approach and its usefulness in supply chain management.

Correct AnswerverifiedThe Balance Scorecard Approach is a meas...View AnswerShow Answer

List the eight critical business processes on which supply chain managers must focus.

Correct Answerverified(1)Customer Relationship Management(2)C...View AnswerShow Answer

Which supply chain strategy allows the company to take advantage of many of the benefits of lean supply chain management while still providing the agility that makes customer experiences more desirable?

Correct AnswerverifiedShow Answer

Many industry experts regard on-time delivery and shipment of products as the single most important supply chain management criteria leading to customer satisfaction.

Correct AnswerverifiedShow Answer

One major advantage of pipelines over other modes of transportation is:

Correct AnswerverifiedShow Answer

The order fulfillment process involves all of the following activities EXCEPT:

Correct AnswerverifiedShow Answer

All of the following are types of inputs used in both materials requirement planning and distribution resource planning EXCEPT:

Correct AnswerverifiedShow Answer

Of the eight critical business processes on which supply chain managers must focus,the _____ process presents a multi-company,unified response system to the customer whenever complaints,concerns,questions,or comments are voiced.

Correct AnswerverifiedShow Answer

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The returns management process enables f...
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A sustainable supply chain is one that e...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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The Balance Scorecard Approach is a meas...
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Correct Answer
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(1)Customer Relationship Management
(2)C...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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