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Membership in industrial unions was strictly limited to skilled craftspeople.

A) True
B) False

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In a union shop


A) workers must join the union within a stipulated time period (usually 30, 60, or 90 days) in order to keep their jobs.
B) workers must belong to the union before the company can hire them.
C) workers who do not join the union must pay a union fee.
D) workers are required to sign yellow-dog contracts.

E) B) and C)
F) C) and D)

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If management tries to threaten or punish Ima and Boyd for their efforts to gain union representation, the two workers could ask the ________ to investigate these unfair labor practices.


A) National Labor Relations Board
B) Bureau of Labor-Management Relations
C) Department of Justice
D) Federal Trade Commission

E) A) and B)
F) A) and D)

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Under the National Labor Relations Act (Wagner Act), the National Labor Relations Board can establish a labor union in an organization if it finds evidence of substantial labor abuse within that organization.

A) True
B) False

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If management and union officials cannot resolve a grievance, a(n) ________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.


A) confirmer
B) counselor
C) arbitrator
D) mediator

E) B) and D)
F) None of the above

Correct Answer

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The largest labor organization in the U.S. is the National Education Association (NEA).

A) True
B) False

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During an interview with a Summit Systems company representative, Susie was told that Summit faces intense competition and management believes that the only way the company can survive is to have a nonunion workforce. Therefore, all workers Summit hires must sign an employment contract stating that they agree not to join a union while they work for Summit. This requirement by Summit is illegal in the United States.

A) True
B) False

Correct Answer

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Ty Runt has always taken a hard line against unionization efforts. Two years ago, when workers at his previous company tried to obtain union representation, the company closed down the plant and refused to let employees work until they abandoned their efforts to form a union. This management tactic is called a(n)


A) management strike.
B) secondary boycott.
C) injunction.
D) lockout.

E) B) and C)
F) A) and B)

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Labor unions played a major role in establishing minimum wage laws, child-labor laws, and improvements in job safety.

A) True
B) False

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CEOs only earn high salaries and bonuses when their companies earn substantial profits.

A) True
B) False

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A major reason John L. Lewis and his followers broke with the AFL and formed the CIO was that


A) the leaders of the AFL wanted to focus on political objectives while Lewis and his followers wanted to focus on economic objectives.
B) Lewis felt that the AFL was growing too fast.
C) the leaders of the AFL wanted to organize only skilled workers, while Lewis and his followers wanted to organize both unskilled and skilled workers.
D) Lewis believed that the AFL would be more flexible and responsive to its members if it split into several smaller organizations, each representing workers with one specific skill.

E) A) and D)
F) None of the above

Correct Answer

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Drug problems among workers is costing the U.S. economy upwards of ________ in lost work, health care costs, and even crime and accidents.


A) $100 million
B) $50 billion
C) $414 billion
D) $50 thousand

E) None of the above
F) B) and C)

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Amara believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday. She has discussed her concerns with her shop steward and he agrees with her. It is likely the steward will encourage Amara to


A) start looking for another job in a right-to-work state.
B) contact the local chapter of the ACLU.
C) send a letter of protest to the president of the union.
D) pursue a grievance over the interpretation of the labor contract.

E) None of the above
F) All of the above

Correct Answer

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Closed shops were declared illegal by the


A) Taft-Hartley Act.
B) Norris-LaGuardia Act.
C) National Labor Relations Board in 1929.
D) U.S. Supreme Court in 1946.

E) A) and C)
F) B) and D)

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A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

A) True
B) False

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Women have become a ________ part of the labor force.


A) sizeable and permanent
B) temporary
C) smaller
D) less important

E) None of the above
F) A) and D)

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Union membership has declined in recent years. What has led to this decline and what can unions do to turn this trend around?

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The decline in union membership has resu...

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Wage rates, hours of work, employee benefits, and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

A) True
B) False

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The ________ is a tactic police, firefighters, and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.


A) gold cold
B) steel deal
C) slow-mo
D) blue flu

E) B) and D)
F) All of the above

Correct Answer

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Mary was recently hired at Marshall Industries as a repairperson. Upon starting her new job, she was informed that if she chose not to join the union representing her fellow repair workers, she would still have to pay a fee to the union. Apparently, Marshall operates under a(n)


A) illegal arrangement, since nonmembers can never legally be required to pay fees to unions.
B) closed shop agreement.
C) union shop agreement.
D) agency shop agreement.

E) C) and D)
F) A) and B)

Correct Answer

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