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Exam 3: Organizational Commitment

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Question 31

Multiple Choice

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Sunil, another Axon team member, calls Perry and meets him for lunch to express all the team members' concerns and to smooth things out before Perry formally joins the team. Sunil actions best exemplify

A) ignorance.
B) neglect.
C) loyalty.
D) voice.

E) None of the above
F) C) and D)

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Question 32

Multiple Choice

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________ possess low levels of both organizational commitment and task performance.

A) Stars
B) Citizens
C) Lone wolves
D) Apathetics
E) Dogs

F) None of the above
G) C) and D)

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Question 33

Multiple Choice

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Missing meetings is a form of ________ withdrawal.

Define and compare the compensatory forms and progression models of withdrawal.

The set of actions that employees perform to avoid the work situation that may eventually culminate in the employee quitting the organization are referred to as ________ behavior.

Which of the following is one of the three types of organizational commitment?

Continuance commitment tends to create more of a passive form of loyalty than affective commitment.

The desire to remain a member of an organization due to emotional attachment to, and involvement with, that organization is called ________ commitment.

Priya is sitting at her desk. On her computer screen are several documents for a project that she is supposed to have finished by 2:00 p.m. She is staring at the screen and has her hand on her mouse, but she is thinking about the after-work party she has been invited to. Her colleague Damien walks by and snaps his fingers. "Earth to Priya!" he says. Priya is engaged in

The most widespread form of psychological withdrawal among white-collar employees is ________, using Internet, e-mail, and instant messaging access for their personal enjoyment rather than work duties.

Hung and Suzanne's company has instituted a new volunteering program where more experienced employees mentor the youngest employees, many of whom are fresh from college or internships. Hung signs up, but Suzanne does not. A few months later, how does Hung likely feel about having become a volunteer?

An effective way for organizations to foster affective commitment is through improving salary and benefits packages.

Affective commitment exists when there is a sense that staying is the "right" or "moral" thing to do.

Tonya is a new hire at The Eagleton Eye, a local weekly publication. She does not like her job and is not committed to the organization. She hardly exerts even the effort that is required to keep her job. Tonya is staying with the paper because she does not want to be unemployed. Tonya is a(n)

Bryce continually breaks off from his assigned tasks to check sports news or check his friends' Facebook updates. He is engaging in

Which of the following terms refers to the desire on the part of an employee to remain a member of the organization?

________ contracts reflect employees' beliefs about what they owe the organization and what the organization owes them.

NewDay Investments is cutting its workforce in large numbers because of the current recession. The employees who still have their jobs are angered and depressed by the layoffs. They have lost the trust they had in management and are not sure if their futures are secure. They are facing the ________ syndrome.

________ reflects the tendency to arrive at work late or leave work early.

Employees falling under the category of "lone wolves" possess low levels of both organizational commitment and task performance and merely exert the minimum level of effort needed to keep their jobs.