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Relationships never benefit from dark side responses.

A) True
B) False

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Sarah and Stephen are meeting to talk about their class project,but Stephen is distracted because he is worried about an exam in another class.He asks Sarah to repeat herself several times.This conversation is most strongly influenced by _______.


A) physical context
B) physical noise
C) internal noise
D) semantic noise

E) C) and D)
F) B) and C)

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Which of these is an example of communication apprehension?


A) Matthew does not fully receive his teacher's instructions because he is distracted by the students playing frisbee outside his classroom's window.
B) Ashley gets very nervous before her presentation at her job interview.
C) Jerome does not remember his conversation with a friend the day before,and he does not respond appropriately when the friend brings up the topic again.
D) Toya mistakenly swears in front of her grandmother and then regrets it.

E) All of the above
F) A) and B)

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Your textbook notes that culture affects communication and notes that (1)perception, (2)patterns of cognition, (3)verbal behaviors,and (4)nonverbal behaviors and context are affected by culture.Choose two of these four and for each,give a specific example of how culture can affect this aspect of communication.

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One aspect of communication that is affe...

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Which indexical aspect of communication determines our level of emotional disclosure?


A) control
B) intimacy
C) symmetrical feedback
D) trust

E) A) and D)
F) B) and C)

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How does culture affect interpersonal communication?


A) Interpersonal communication is not really affected by culture.
B) Culture affects how we perceive symbols.
C) Culture affects how competent we are at interpersonal communication.
D) Culture affects whether or not we engage in encoding and decoding.

E) B) and C)
F) None of the above

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The process of transforming feelings and concepts into symbols and organizing them into a message is called encoding.

A) True
B) False

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Diana takes a work phone call while she's in the car.She tries to pay attention to the call,but she also has to focus on traffic and driving.What kind of context is affecting Diana's communication?


A) physical context
B) cultural context
C) historical context
D) social context

E) A) and B)
F) A) and C)

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Competent communication depends on _______.


A) having a friendly personality
B) learning how to give strong feedback
C) being both effective and appropriate
D) avoiding noise

E) B) and C)
F) C) and D)

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Communication that is appropriate,but unethical is _______.


A) bright side
B) hard dark side
C) easy dark side
D) evil dark side

E) A) and B)
F) B) and C)

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Describe how increasing your communication competence will help you in your home or work life.Write a short dialogue that includes a spontaneous expression,a scripted message,and a constructed message.Label each.

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Increasing communication competence can ...

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The process of putting our thoughts and feelings into words and nonverbal cues is called _______.


A) encoding
B) decoding
C) feedback
D) semantics

E) A) and B)
F) None of the above

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You approach your friend Tom to ask him about how he feels about his classes this fall.Tom is busy watching a squirrel outside the window and doesn't hear anything you've just said.The communication is being affected by _______.


A) historical context
B) semantic noise
C) psychological noise
D) physical noise

E) None of the above
F) All of the above

Correct Answer

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