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Your firm is a full-service, specialty-line wholesaler, and you own display shelves and space in discount stores. Your firm is a


A) specialty-line wholesaler.
B) full-service wholesaler.
C) general-line wholesaler.
D) merchant wholesaler.
E) rack jobber.

F) A) and E)
G) C) and D)

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Shelly McRae wants to establish a fashion wholesaling firm. Because of the risks involved in the rapid obsolescence of high-fashion items, Shelly does not want to establish an organization in which she has title to the garments. Which of the following types of wholesale establishments has she ruled out?


A) Merchant wholesaler
B) Agent
C) Broker
D) Functional middleman
E) Commission merchant

F) A) and E)
G) A) and C)

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What role does wholesaling play in the marketing channel? Is this role necessary?

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Wholesaling refers to all transactions i...

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Intermediaries owned by manufacturers that sell products and provide support services to the manufacturers' sales forces are known as


A) manufacturers' agents.
B) sales branches.
C) selling agents.
D) sales offices.
E) commission merchants.

F) A) and E)
G) C) and D)

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A manufacturer-owned operation that provides services usually associated with agents is a


A) facilitating agency.
B) wholesaler.
C) sales office.
D) sales branch.
E) public warehouse.

F) B) and D)
G) B) and C)

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Ned runs a 7-Eleven store. A gas station is located next door, and there is a McDonald's and an Albertson's on the other side. Ned is likely operating in which type of shopping center?


A) Power
B) Regional
C) Lifestyle
D) Community
E) Neighborhood

F) A) and D)
G) C) and E)

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What are the two categories of retail stores based on breadth of products offered, and what types of stores are in each category?

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Many types of retail stores exist.ne way...

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The classification of wholesalers in the text is based solely on the performance of marketing activities.

A) True
B) False

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An open-air shopping center that features upscale specialty, dining, and entertainment stores, usually owned by national chains, is generally called a(n)


A) regional shopping center.
B) neighborhood shopping center.
C) community shopping center.
D) lifestyle shopping center.
E) outlet shopping center.

F) C) and D)
G) A) and E)

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General-line wholesalers are a type of full-service merchant wholesaler.

A) True
B) False

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Full-service merchant wholesalers are either general merchandise wholesalers or specialty-line wholesalers.

A) True
B) False

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When a retailer advertises a product and makes it available for purchase through telephone or mail orders, the retailer is using


A) direct selling.
B) television home shopping.
C) telemarketing.
D) automatic vending.
E) direct-response marketing.

F) B) and E)
G) B) and D)

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Retailers play a major role in creating all of the following except


A) possession utility.
B) place utility.
C) form utility.
D) spatial utility.
E) time utility.

F) All of the above
G) A) and B)

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Shopping centers include


A) neighborhood, regional, superregional, power, and strip malls.
B) community, rural, urban, and traditional business districts.
C) outlet, power, lifestyle, superregional, regional, neighborhood, and community.
D) outlet malls, lifestyle, strip malls, and shopping malls.
E) free-standing, convenience, traditional, and regional.

F) A) and D)
G) A) and E)

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Some purchasing by consumers is an end in itself-for example, when it is done to escape boredom.

A) True
B) False

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Hickory Village Shopping Center has two department stores and some specialty and convenience stores. It serves a large geographic area and holds special events to stimulate consumer traffic. Hickory is a ____ shopping center.


A) community
B) regional
C) nontraditional
D) neighborhood
E) power

F) A) and C)
G) All of the above

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With respect to retailing, what is the "party plan"?


A) A sales representative has a party at her home to demonstrate products to a group of friends and associates.
B) A party is set up that demonstrates a product and provides free samples of the product to all in attendance.
C) An individual is asked to tell two friends about a product, who are in turn each asked to tell two friends, etc., until a sufficient number of people are reached.
D) A store has a special sale that resembles a party, and those who come are asked to buy the featured products.
E) A consumer acts as a host and invites friends to view merchandise in a group setting, where a salesperson demonstrates the products.

F) A) and C)
G) C) and D)

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Your friend Matt comes to you for advice because of your amazing business prowess. He would like to start his own business, but he is concerned about the high failure rate. If possible, he would like to mitigate his risk somewhat. He also has limited capital and not much business experience. You recommend that Matt consider opening a _______________, but you warn him that one disadvantage to doing so is that he would have _____________.


A) wholesaler; more debt
B) retailer; less control
C) wholesaler; less time
D) franchise; less control
E) direct sales organization; limited promotional opportunities

F) A) and E)
G) A) and B)

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Which of the following is a full-service merchant wholesaler?


A) Cash-and-carry wholesaler
B) General merchandise wholesaler
C) Drop shipper
D) Mail-order wholesaler
E) Truck wholesaler

F) A) and E)
G) C) and D)

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Fatima owns and operates a gift and interior store called The Gingerbread House. She works hard to put together beautiful arrangements and displays throughout the store and always features a burning scented candle and light music. She hopes these efforts will encourage her customers to buy more. Fatima is focusing on


A) atmospherics.
B) retail positioning.
C) location.
D) scrambled merchandising.
E) value-pricing.

F) D) and E)
G) C) and D)

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