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Exam 2: Decision and Processes: Value Driven Business

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Question 91

Multiple Choice

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Which of the following is a type of effectiveness MIS metric?

A) Transaction speed
B) System availability
C) Usability
D) Throughput

E) B) and D)
F) B) and C)

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Question 92

Multiple Choice

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What type of metrics measure throughput, transaction speed, and system availability?

A) Efficiency MIS metrics
B) Effectiveness MIS metrics
C) ROI
D) Benchmarks

E) A) and D)
F) A) and C)

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Question 93

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Streamlining information encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational or structured decisions.

According to Peter Drucker, what are managers who do the right things addressing?

Business-facing processes, or back-office processes, are invisible to the external customer but essential to the effective management and operation of the business.

The level where managers develop overall business strategies and monitor the performance of the organization and the competitive business environment is the ___________ level.

Bill Schultz works at a high-power investment firm in Los Angeles.Bill is responsible for promoting the firm's vision and creating the companywide goals and strategies.He also monitors the overall strategic performance of the company and its direction for future business strategies.At what level of the organizational pyramid would you categorize Bill?

BPM systems include advanced features such as enhanced process modeling, simulation, execution, and monitoring, providing a high level of flexibility while reducing costs.

Business process modeling or ______________ is the activity of creating a detailed flowchart or process of a work process that shows its inputs, tasks, and activities in a structured sequence.

Which of the following processes attempt to understand and measure the current process and make improvements?

The construction of a new city subway station and the processing of monthly payroll are both considered types of projects as defined in your text.

Demonstrate the value of business process modeling, and compare As-Is and To-Be models.

Citibank uses ______________ networks to find opportunities in financial markets by carefully examining historical stock market data.

Which of the following statements is accurate?

Anne-Marie Cole runs the sales division for a local auto insurance firm.One of her key duties is to ensure the company has 10 percent market share by the end of the year.When evaluating the current sales numbers she determines that her sales division has total sales of $3 million and the entire industry has total sales of $50 million.What additional sales must Anne-Marie's division meet to ensure they have 10 percent of the market by the end of the year?

Which of the following is offered by a digital dashboard?

Measuring the amount of website traffic is the best way to determine a website's success.

What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?

Which term is used to describe the ease with which people perform transactions and/or find information?

When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?