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Greg Provenzo owns and runs a Blockbuster video store.Greg is implementing a drive-thru rental process that is the same as you would find at a fast-food restaurant.Customers can pick-up and drop-off their videos without leaving their cars.Greg's new system has become so popular that Videos Plus, a competitor down the street, is attempting to recreate Greg's video drive-thru rental process.Greg's system is an example of a _________.


A) Supply chain power.
B) First-mover advantage.
C) Business processing strategy.
D) Business intelligence.

E) A) and B)
F) All of the above

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Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's Five Forces Model.Which of the following represents supplier power in the music industry?


A) Established record labels like EMI, Sony, Universal.
B) Walmart, Target, iTunes.
C) Game systems like Wii, social networks like Facebook.
D) Taylor Swift, Beyonce, The Beatles, The Stones.

E) A) and D)
F) C) and D)

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What is data converted into a meaningful and useful context?


A) Competitive intelligence.
B) Information.
C) Buyer power.
D) First-mover advantage.

E) A) and B)
F) A) and C)

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Which of the following offers an example where Porter's Five Forces are mostly strong and competition is high?


A) A dog-walking business.
B) A ski resort.
C) A professional hockey team.
D) All of these.

E) None of the above
F) All of the above

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Polaroid had a unique competitive advantage for many years until it forgot to observe competitive intelligence.The firm went bankrupt when people began taking digital pictures.Polaroid provides a great example of Porter's threat of new entrants.

A) True
B) False

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Which of the following is a tool a manager can use to analyze competitive intelligence and identify competitive advantages?


A) The three generic strategies.
B) The threat of substitute buyer power.
C) Differentiated costs.
D) Supplier loyalty.

E) A) and C)
F) All of the above

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Which of the following represents the core drives of the information age?


A) Data, information, business intelligence, knowledge.
B) Fact, data, intelligence, experience.
C) Fact, intelligence, business skills, knowledge.
D) Data, intelligence, business information, knowledge.

E) C) and D)
F) A) and B)

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A business strategy achieves a specific set of goals, which include __________.


A) Developing new products or services, attracting new competition.
B) Increasing costs, attracting new competition.
C) Attracting new customers, developing new products or services.
D) All of these.

E) B) and D)
F) A) and D)

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What is the primary responsibility of the CTO?


A) Overseeing all uses of MIS.
B) Ensuring the security of business systems.
C) Ensuring speed, accuracy, and reliability for MIS.
D) Collecting and distributing company information.

E) B) and C)
F) A) and B)

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Top managers use __________ intelligence to define the future of the business, analyzing markets, industries, and economies.

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A __________ is a collection of parts that link to achieve a common purpose.

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MIS is a business function.Which of the following does MIS perform to help aid the company in decision making and problem solving?


A) Moves information about people.
B) Moves processes across the company to improve systems.
C) Moves information about products.
D) All of these.

E) C) and D)
F) B) and D)

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Mark Peterson identified the Porter's Five Forces Model, which analyzes the competitive forces within a business environment.

A) True
B) False

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The process of gathering information about the competitive environment, including competitors' plans, activities, and products, to improve a company's ability to succeed is the definition of ___________.


A) Feedback.
B) Information.
C) Competitive intelligence.
D) Data.

E) All of the above
F) C) and D)

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What is a standardized set of activities that accomplishes a specific task?


A) Business strategy.
B) Business outcome.
C) Business process.
D) Knowledge process.

E) A) and D)
F) None of the above

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Which of the following is typically performed by the sales or marketing department?


A) Manage enterprisewide processes.
B) Maintain employment policies.
C) Manage cross-enterprise processes.
D) Maintain transactional data.

E) B) and D)
F) C) and D)

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Trina Hauger works for Johnson Electric as a corporate lawyer, and part of her duties are to ensure the ethical and legal use of information within the company.Which of the following represents Trina's role at Johnson Electric?


A) Chief knowledge officer (CKO) .
B) Chief privacy officer (CPO) .
C) Chief technology officer (CTO) .
D) Chief information officer (CIO) .

E) C) and D)
F) A) and B)

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MIS is a business function, like accounting or sales, that moves information about people, products, and processes across the company to facilitate decision making and problem solving.What does MIS stands for?


A) Management information strategy.
B) Management intelligence system.
C) Management information system.
D) Management information strategist.

E) B) and C)
F) B) and D)

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Over the past decade, the United States has lost an estimated 2.4 million factory jobs to Nepal.

A) True
B) False

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Which of the following represents a typical supply chain?


A) Company-customers-suppliers.
B) Company-suppliers-customers.
C) Suppliers-company-customers.
D) Suppliers-customers-company.

E) A) and B)
F) A) and C)

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