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Which of the following is NOT part of the process called The Business Planning Cycle?


A) Management team understands its strategic opportunities and its capabilities, competencies and overall capacity
B) Management team develops a business plan via a process which outlines its focus and methodology for using its resources
C) Management team capitalizes on its identified strategic opportunities
D) Management team creates valuable products and services
E) Management team creates a unique position in the marketplace built around a competitive advantage.

F) B) and D)
G) A) and C)

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____________ is the amount a business earns over and above what it spends for salaries and other expenses.


A) Profit
B) Revenue
C) Interest
D) Dividends
E) Assets

F) A) and C)
G) A) and B)

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When consumers calculate the value of a product,they:


A) subtract cost of production from market price.
B) eliminate all nontangible elements that might affect their perception of the product.
C) look at the benefits the product provides then subtract the cost.
D) identify the variable and the fixed components of the product's benefits.

E) All of the above
F) B) and D)

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"I Can't Believe That It's Medicine" is an advertising slogan for a new antacid.The manufacturer claims that their antacid works faster and tastes better than any competing brand.These claims are part of the firm's strategy to achieve:


A) deceptive marketing recognition.
B) the creation of knockoff products.
C) new product development.
D) product differentiation.

E) All of the above
F) C) and D)

Correct Answer

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____________ is the amount a business earns over and above what it spends for salaries and other expenses.


A) Profit
B) Revenue
C) Interest
D) Dividends

E) All of the above
F) A) and B)

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A key element of business success is a business plan.

A) True
B) False

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Today,managers have to make allocation decisions around the use of which scarce resources,


A) financial
B) human
C) natural
D) all resources

E) B) and C)
F) A) and C)

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The Buckmaker Corporation generated total revenues of $30 million dollars while incurring expenses of $17 million.During the year Buckmaker earned a profit of $13 million.

A) True
B) False

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Profit is what it costs to make and sell a product.

A) True
B) False

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What is a business?

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A Business can most easily be thought of...

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The purpose of __________ is to create real or perceived product differences.


A) niche marketing
B) product differentiation
C) product mixing
D) target marketing

E) A) and B)
F) All of the above

Correct Answer

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All of the following would allow a firm to utilize product differentiation :


A) pricing differences.
B) increased production.
C) elaborate packaging.
D) intensive advertising.

E) A) and B)
F) A) and C)

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Which of the following is the best example of a business?


A) A community college
B) The Salvation Army
C) The Girl Guides of Canada
D) Wal-Mart

E) All of the above
F) B) and C)

Correct Answer

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The total amount of money that businesses earn by selling goods and services is called ________.


A) profit
B) revenue
C) loss
D) retained earnings

E) A) and B)
F) A) and D)

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Low prices can help retailers create an attractive total product offer.

A) True
B) False

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The goal of business activities is profit.

A) True
B) False

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Revenue is the amount a business earns above and beyond what it spends for expenses and costs.

A) True
B) False

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To remain competitive in today's market,firms must produce a quality product and offer outstanding service at a reasonable price.

A) True
B) False

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Today's progressive managers:


A) usually prefer to use the autocratic style of leadership.
B) tend to emphasize teamwork and cooperation rather than discipline and order-giving.
C) face fewer challenges and problems than managers in the past.
D) can rely on a much higher level of worker loyalty to the organization than in the past.

E) None of the above
F) C) and D)

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Which of the following does NOT make up a business?


A) A system of integrated actions
B) develops and grows a market for its goods and/or services
C) creates organizational value (wealth) on behalf of its stakeholders
D) develops wealth for its employees
E) delivers the right solution to the right customer

F) A) and C)
G) A) and B)

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