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During which stage of socialization do newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization?


A) Encounter
B) Attrition
C) Anticipatory
D) Understanding and adaptation
E) Selection

F) C) and E)
G) A) and E)

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Which of the following is an advantage of a strong culture?


A) It makes merging with another organization more simple.
B) It allows employees to identify themselves with the organization.
C) It can be "too much of a good thing" if it creates extreme behaviors.
D) It makes adapting to the environment less difficult.
E) It attracts and retains similar kinds of employees.

F) A) and C)
G) All of the above

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What processes can be used to keep an organization's culture strong? Explain.

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Two processes can be used to keep an org...

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_____ are the taken-for-granted beliefs and philosophies that are so ingrained that employees simply act on them rather than questioning the validity of their behavior in a given situation.


A) Espoused values
B) Stories
C) Basic underlying assumptions
D) Rituals
E) Observable artifacts

F) D) and E)
G) All of the above

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Mergers often result in the creation of the strong culture that managers hope will appear when they make the decision to merge.

A) True
B) False

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In practice, there are two common ways to change a culture. They are:


A) ASA framework and socialization.
B) changes in leadership and mergers or acquisitions.
C) ASA framework and changes in leadership.
D) socialization and mergers or acquisitions.
E) mergers and ASA framework.

F) A) and E)
G) A) and C)

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Quest, Inc., has a sign hanging in every employee's cubicle that reads: "Together we are greater than any one of us." This is an example of a(n) :


A) ritual.
B) espoused value.
C) enacted value.
D) basic underlying assumption.
E) physical structure.

F) B) and C)
G) A) and E)

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Organizations that have cultures in which employees think alike but are not friendly to one another can be considered _____ cultures.


A) communal
B) mercenary
C) networked
D) fragmented
E) collective

F) C) and D)
G) A) and E)

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Discuss the qualities of a perfectly socialized employee.

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A perfectly socialized employee is one w...

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How does the anticipatory stage of the socialization process differ from the encounter stage?

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The anticipatory stage is the first stag...

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Which of the following statements about the encounter stage of socialization is True?


A) It happens prior to an employee spending even one second on the job.
B) New employees compare the information they acquired as outsiders during the first stage with what the organization is really like now that they are insiders.
C) Newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization.
D) It is the adoption of the spoken and unspoken goals and values of the organization.
E) It is the last stage in the socialization process.

F) C) and D)
G) None of the above

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Which of the following is the final stage of the socialization process?


A) Encounter
B) Attrition
C) Anticipatory
D) Understanding and adaptation
E) Selection

F) B) and C)
G) D) and E)

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Which of the following is not one of the most frequently addressed dimensions in most socialization efforts?


A) Policies
B) Goals and values
C) Politics
D) Language
E) History

F) B) and E)
G) D) and E)

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Which of the following are the beliefs, philosophies, and norms that a company explicitly states?


A) Rituals
B) Stories
C) Ceremonies
D) Espoused values
E) Observable artifacts

F) A) and B)
G) All of the above

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At Verve Inc., Marie has been the department manager for five years. Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress; share stories of success and failure; and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Marie has created the workplace for her department in a totally open forum. There are no walls or cubicles, and everyone-including Marie-is in one open room. Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group. The group has succeeded in achieving some exceptional results in the past two years. Marie's logo can be described as a(n) :


A) ritual.
B) story.
C) espoused value.
D) ceremony.
E) symbol.

F) B) and D)
G) B) and C)

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Nike's "swoosh" is an example of a:


A) language.
B) belief.
C) value.
D) ritual.
E) symbol.

F) A) and D)
G) B) and C)

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Walker International recently published its vision statement. This is an example of:


A) observable artifacts.
B) stories.
C) basic underlying assumptions.
D) rituals.
E) espoused values.

F) A) and B)
G) D) and E)

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Creativity cultures affect the quality, but not the quantity, of creative ideas within an organization.

A) True
B) False

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Which of the following is a process that begins before an employee starts work and does not end until an employee leaves the organization?


A) Mentoring
B) Encountering
C) Orienting
D) Socialization
E) Anticipating

F) B) and E)
G) A) and C)

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Marie is the department manager at Verve, Inc. She has been working in the position for five years. Marie starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress; share stories of success and failure; and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Marie has created the workplace for her department in a totally open forum. There are no walls or cubicles, and everyone-including Marie-is in one open room. Marie has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group. The group has succeeded in achieving some exceptional results in the past two years. What Marie does every Monday morning can be described as a(n) :


A) ritual.
B) story.
C) espoused value.
D) ceremony.
E) symbol.

F) All of the above
G) C) and D)

Correct Answer

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