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When Jennifer Lawrence appears on "The Tonight Show with Jay Leno" as a guest to discuss her role in the "Hunger Games" movies,it is an example of:


A) advertising
B) publicity
C) personal selling
D) direct marketing

E) A) and D)
F) None of the above

Correct Answer

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Advertising done by Wal-Mart,The Bay,and Target for the purpose of building store traffic and encouraging consumers to make a purchase is known as _____ advertising.


A) trade
B) retail
C) cooperative
D) in-store

E) A) and D)
F) C) and D)

Correct Answer

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_____ is the management function that evaluates public attitudes,identifies the policies and procedures of an individual or organization with the public interest,and executes a program of action to earn public understanding and acceptance.


A) Publicity
B) Corporate affairs
C) Public relations
D) Sales promotion

E) All of the above
F) A) and D)

Correct Answer

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McDonald's restaurants use a Monopoly game to allow customers to win various prizes.Each game piece that you receive as a result of a purchase either awards you a prize or fills in one section on a Monopoly board.Prizes can also be won if you own all the pieces of the railroads or all of one colour of property.This is an example of a:


A) consumer sales promotion
B) direct-response advertising campaign
C) primary demand advertising campaign
D) service-oriented sales promotion

E) A) and C)
F) B) and D)

Correct Answer

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One of the major tools of direct marketing is ______ advertising,whereby a product is promoted through an ad that encourages the consumer to purchase directly from the manufacturer.


A) direct-response
B) primary-demand
C) business-to-business
D) selective demand

E) B) and D)
F) B) and C)

Correct Answer

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Which of the following statements about direct marketing is true?


A) Direct marketing and direct mail are synonymous.
B) Direct marketing includes a variety of techniques and activities such as direct mail, telemarketing, and direct response advertising.
C) Direct marketing has lost popularity over the past two decades, owing primarily to changing lifestyles and technologies.
D) Business-to-business marketers criticize direct marketing as an ineffective way to identify potential sales leads, communicate with customers, and provide them with information about their products or services.

E) All of the above
F) None of the above

Correct Answer

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Which of the following best describes a criticism of IMC?


A) Differentiates communication to multiple customer groups
B) Focuses primarily on the tactical coordination of various communication tools with the goal of making them look and sound alike
C) Unifies communication for consistent message and image
D) Uses database-centred communication for tangible results

E) B) and C)
F) A) and D)

Correct Answer

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_____ includes those marketing activities that provide extra value or incentives to the sales force,distributors,or the ultimate consumer.


A) Direct marketing
B) Public relations
C) Sales promotion
D) Brand equity

E) B) and C)
F) All of the above

Correct Answer

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McDonald's Canada answered consumer questions about its food and how it's prepared by:


A) answering mailed-in questions by return mail.
B) answering mailed-in questions via newspaper ads in major cities.
C) providing tear-off sheets in store with FAQ answers.
D) addressing the questions with YouTube videos, TV commercials and wild postings.

E) C) and D)
F) A) and D)

Correct Answer

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A marketing plan usually includes:


A) a corporate mission statement
B) a media schedule
C) a detailed situation analysis
D) sales and market forecasts

E) None of the above
F) A) and B)

Correct Answer

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A firm can have an excellent product at a great price,but it will be of little value unless it's available where the consumer wants it and when the consumer wants it.The statement above refers to:


A) product decisions.
B) price decisions.
C) distribution decisions.
D) positioning decisions.

E) A) and B)
F) C) and D)

Correct Answer

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When an organization systematically plans and distributes information in an attempt to control its image,it is engaging in a function known as:


A) image management
B) advertising
C) integrated marketing
D) public relations

E) A) and B)
F) A) and C)

Correct Answer

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Product,price,place and promotion are also known as ________


A) the marketing mix.
B) marketing communications tools.
C) methods of selling goods and services.
D) marketing jargon.

E) C) and D)
F) B) and D)

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Primary demand advertising is designed to:


A) draw particular attention to a particular branded item
B) stimulate demand for a general product class or industry
C) help launch a specific line extension
D) create a market share gain for the industry leader

E) A) and B)
F) All of the above

Correct Answer

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Marketing Magazine recognized this fast food chain as Marketer of the Year for 2012:


A) McDonald's Canada
B) Tim Hortons
C) Starbucks
D) Thai Express

E) B) and C)
F) A) and C)

Correct Answer

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McDonald's Canada was recognized as Marketing Magazine's Marketer of the Year for 2012 for this promotion:


A) the launch of their new fruit smoothies
B) the launch of their McCafé brand of coffee and espresso-based beverages
C) their "Our Food. Your Questions" digital marketing communications program
D) their "I'm Lovin' It" campaign

E) C) and D)
F) B) and D)

Correct Answer

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The _____ is a written document that describes the overall marketing strategy and programs developed for an organization,product line,or brand.


A) promotional plan
B) marketing plan
C) communications plan
D) situation analysis

E) A) and B)
F) All of the above

Correct Answer

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Which of the following statements about direct marketing is true?


A) Direct marketing has not traditionally been considered an element of the promotional mix, since it had distinct objectives, strategies and tactics.
B) One of the major tools of direct marketing is indirect-response advertising.
C) Direct marketing is seldom, if ever, used by companies that have a sales force.
D) Direct marketing does not exist beyond direct mail and mail-order catalogues.

E) A) and C)
F) A) and D)

Correct Answer

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Kim Rossister,brand manager at GM,plans for a new communication campaign and intends to consider all the potential ways of reaching her target audience and presenting her brand in a favourable manner.Kim believes this approach can help develop an efficient and effective communication campaign.This approach is best described as:


A) database-centred perspective
B) relationship marketing perspective
C) audience contact perspective
D) persuasive communication perspective

E) A) and D)
F) B) and C)

Correct Answer

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Rolex's use of high quality product photography and celebrities wearing their watches is a form of:


A) primary demand
B) combined demand for the celebrities
C) product symbolism
D) national appeal

E) All of the above
F) A) and D)

Correct Answer

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