Question 1

When viewing systems thinking,source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

Accepted Answer

A)  Employee time sheets
B)  Employee benefit reports
C)  Employee wage rates
D)  All of the aboveE) A) and B)
F) A) and C)

Question 2

Review the below list of key terms and determine which one typically occurs during operational business process improvement.

Accepted Answer

A)  Automation
B)  Streamlining
C)  Reengineering
D)  ImprovementE) None of the above
F) B) and D)

Question 3

Which of the below business processes would you find in the marketing and sales division?

Accepted Answer

A)  Ordering inventory
B)  Enrolling employees in health care benefits
C)  Promoting of discounts
D)  Creating financial statementsE) B) and D)
F) B) and C)

Question 4

A shopping bot is one of the simplest examples of an intelligent agent.

Accepted Answer

A) True 
 B)False

Question 5

_____________ is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs.

Accepted Answer

Automation...

Question 6

Which of the below represents an internal KPI that indicates the earning power of a project?

Accepted Answer

A)  Market share
B)  Return on intelligent
C)  Sensitivity analysis
D)  Return on investmentE) All of the above
F) A) and B)

Question 7

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Accepted Answer

A) True 
 B)False

Question 8

Which of the below is an important challenge facing managers today?

Accepted Answer

A)  Making business decision
B)  Solving business problems
C)  Competing to win in today's market
D)  All of the aboveE) A) and D)
F) C) and D)

Question 9

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Accepted Answer

A)  Granularity
B)  Visualization
C)  Digital Dashboard
D)  All of the aboveE) All of the above
F) A) and B)

Question 10

At Microsoft's headquarters,to eliminate congestion and save on other business expenses the company offered employees the option to work virtually from home.

Accepted Answer

A) True 
 B)False

Question 11

What refers to the level of detail in the model or the decision-making process?

Accepted Answer

A)  Granularity
B)  Visualization
C)  Digital Dashboard
D)  All of the aboveE) All of the above
F) B) and D)

Question 12

A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure.Which type of metrics do they focus on?

Accepted Answer

A)  Effectiveness MIS metrics
B)  Efficiency MIS metrics
C)  Endurance MIS metrics
D)  Product sales metricsE) A) and D)
F) C) and D)

Question 13

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

Accepted Answer

A) True 
 B)False

Question 14

Online transaction processing (OLTP) is the capturing of transaction and event information using technology to _____________.

Accepted Answer

A)  Update existing information to reflect the new information
B)  Store the information
C)  Process the information according to defined business rules
D)  All of the aboveE) All of the above
F) C) and D)

Question 15

_________ focuses on the extent to which an organization is using its resources in an optimal way.

Accepted Answer

The answer of _________ focuses on the extent to which...

Question 16

Which of the below does not represent a category of AI?

Accepted Answer

A)  Genetic algorithms
B)  Neural networks
C)  Expert systems
D)  ConsolidationE) A) and D)
F) A) and C)

Question 17

What improves managerial level business processes?

Accepted Answer

A)  Performance measures
B)  Bottlenecks
C)  Redundancy
D)  StreamliningE) C) and D)
F) A) and B)

Question 18

Which of the below is considered an input in the systems thinking example of a TPS?

Accepted Answer

A)  CRUD
B)  Calculate
C)  Report
D)  Source DocumentE) All of the above
F) B) and C)

Question 19

A model is a simplified representation or abstraction of reality.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Accepted Answer

A)  TPS,DSS,EIS
B)  DSS,TPS,EIS
C)  EIS,DSS,TPS
D)  None of the above,it varies from organization to organizationE) A) and B)
F) A) and D)

Exam 2: Decisions Processes: Value Driven Business

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

Correct AnswerverifiedShow Answer

What refers to the level of detail in the model or the decision-making process?

Correct AnswerverifiedShow Answer

_________ focuses on the extent to which an organization is using its resources in an optimal way.

Correct AnswerverifiedShow Answer

At Microsoft's headquarters,to eliminate congestion and save on other business expenses the company offered employees the option to work virtually from home.

Correct AnswerverifiedShow Answer

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Correct AnswerverifiedShow Answer

_____________ is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs.

Correct AnswerverifiedAutomation...View AnswerShow Answer

Which of the below is considered an input in the systems thinking example of a TPS?

Correct AnswerverifiedShow Answer

A shopping bot is one of the simplest examples of an intelligent agent.

Correct AnswerverifiedShow Answer

Review the below list of key terms and determine which one typically occurs during operational business process improvement.

Correct AnswerverifiedShow Answer

Which of the below business processes would you find in the marketing and sales division?

Correct AnswerverifiedShow Answer

Which of the below is an important challenge facing managers today?

Correct AnswerverifiedShow Answer

Which of the below does not represent a category of AI?

Correct AnswerverifiedShow Answer

Which of the below represents an internal KPI that indicates the earning power of a project?

Correct AnswerverifiedShow Answer

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Correct AnswerverifiedShow Answer

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Correct AnswerverifiedShow Answer

Online transaction processing (OLTP) is the capturing of transaction and event information using technology to _____________.

Correct AnswerverifiedShow Answer

What improves managerial level business processes?

Correct AnswerverifiedShow Answer

When viewing systems thinking,source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

Correct AnswerverifiedShow Answer

A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure.Which type of metrics do they focus on?

Correct AnswerverifiedShow Answer

A model is a simplified representation or abstraction of reality.

Correct AnswerverifiedShow Answer

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Automation...
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