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How does a sustainable strategy typically help a firm?


A) It helps the firm focus solely on its financial goals.
B) It reduces the need for corporate social responsibility within the firm.
C) It facilitates the firm in effectively isolating its external stakeholders.
D) It helps the firm achieve positive results along the social and ecological dimensions.

E) All of the above
F) A) and C)

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Pilot Games Inc.allows users to play the trial versions of its games without any charge.However,users have to purchase the games to access the upgraded version of the games with advanced features.Which of the following business models is Pilot Games using in this scenario?


A) freemium
B) subscription-based
C) pay-as-you-go
D) razor-razor-blade

E) All of the above
F) A) and B)

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The translation of strategy into action primarily takes place in a firm's


A) mission statement.
B) executive summary.
C) business model.
D) code of conduct.

E) All of the above
F) C) and D)

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Which of the following is an external performance metric?


A) return on revenue
B) fixed assets turnover
C) inventory turnover
D) total return to shareholders

E) C) and D)
F) B) and C)

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Which of the following statements is true of the triple-bottom-line?


A) It is more or less a one-dimensional metric of measuring competitive advantage of a firm.
B) Its primary focus is to base a firm's strategic goals entirely on external performance dimensions.
C) According to this approach, achieving positive results in any one of the dimensions, economic, social, and ecological, can lead to a sustainable strategy.
D) Three dimensions, economic, social, and ecological, make up the triple-bottom-line.

E) B) and D)
F) A) and B)

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Which of the following competitively important assets is typically excluded from a firm's balance sheet?


A) land and building
B) accounts payable
C) patents
D) customer experience

E) B) and D)
F) All of the above

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Photohome is a file hosting service that allows users to store up to 5GB of data with no restrictions or charges.However,users have to pay a fee for advanced features on the cloud storage system and additional storage space.Which of the following business models does this best illustrate?


A) subscription-based
B) freemium
C) pay-as-you-go
D) razor-razor-blade

E) A) and B)
F) B) and D)

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By selling a laptop at $1,000 for which consumers are willing to pay up to $1,200,a consumer electronics firm makes a profit of $400 per unit.In this scenario,the amount $600,that is ($1200 - $1000) + $400,is the


A) opportunity cost.
B) economic value created.
C) reservation price.
D) consumer surplus.

E) B) and C)
F) A) and C)

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Value is determined by the perceived benefits a good or service provides to a(n)


A) manufacturer.
B) buyer.
C) investor.
D) retailer.

E) C) and D)
F) None of the above

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A firm has 30 million shares outstanding,and each share is traded at $100.Also,each shareholder gets a dividend of $2,000 annually.In this case,the market capitalization is


A) 30,000 shares, that is, 30 million shares/$100.
B) $200,000, that is, $2,000 × $100.
C) $3 billion, that is, 30 million shares × $100.
D) 20:1, that is, $2,000/$100.

E) C) and D)
F) B) and D)

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The ratio Cost of goods sold/Revenue indicates how efficiently a company can


A) produce a good.
B) sell a good.
C) advertise a good.
D) design a good.

E) A) and D)
F) None of the above

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The market capitalization of a public company is $5 billion.Each share of the company is traded at $200.What do you infer from this financial data?


A) The firm's number of outstanding shares is 25 million.
B) The firm pays an annual dividend of 10 percent.
C) The firm's total return to shareholder is $5 billion.
D) The firm's economic value created is $5 billion.

E) B) and D)
F) None of the above

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How is the triple-bottom-line approach different from the traditional approaches to measuring competitive advantage?


A) The triple-bottom-line takes a more integrative and holistic view in assessing a company's performance than traditional approaches do.
B) The triple-bottom-line places less emphasis on financial success in assessing a company's performance than traditional approaches do.
C) The triple-bottom-line uses a more one-dimensional approach in assessing a company's performance than traditional approaches do.
D) The triple-bottom-line relies more on internal factors in assessing a company's performance than traditional approaches do.

E) A) and B)
F) B) and C)

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If a firm's market capitalization is $1 billion and the share price is $50,how many shares outstanding does the firm have?


A) 20 thousand
B) 20 million
C) 500 thousand
D) 50 million

E) A) and B)
F) A) and C)

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Which of the following is a disadvantage of the balanced-scorecard approach?


A) It fails to link the strategic vision to responsible parties within the organization.
B) It fails to translate the vision into measureable operational goals.
C) It provides limited guidance for designing and planning business processes.
D) It provides limited guidance about which metrics to choose.

E) B) and D)
F) A) and C)

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Apple Watch retailed for $349 in 2015,and the firm was predicted to sell millions of units.The firm's total cost in terms of materials and labor for the Apple Watch was no more than $84.Thus,Apple's profit for each watch sold is an estimated $265,with a profit margin of _____ percent.


A) 215
B) 265
C) 315
D) 365

E) B) and D)
F) C) and D)

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Osion Electronics Inc.incurs a cost of $350 to produce one unit of a cell phone.The company's management has priced the product at $600 in the market.Considering the technological advancement of the cell phone,customers perceive its value to be around $800.What is the economic value created in this scenario?


A) $350
B) $450
C) $800
D) $200

E) C) and D)
F) A) and C)

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Which of the following is not an accurate expression of the economic value created per unit of a product sold?


A) the sum of consumer surplus and producer surplus
B) the difference between consumer's reservation price and firm's cost
C) the sum of consumer surplus and firm profit
D) the difference between the price charged and the firm's cost

E) B) and D)
F) A) and D)

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How does a firm capture its producer surplus for a good or service?


A) as cost per unit sold
B) as profit per unit sold
C) as earnings per share
D) as market price per share

E) B) and C)
F) A) and D)

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In the _____ business model,the initial product is often sold at a loss or given away for free in order to drive demand for complementary goods.


A) subscription-based
B) razor-razor-blade
C) pay-as-you-go
D) direct sales

E) B) and C)
F) A) and C)

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