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Exam 7: Organization, Teamwork, and Communication

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Question 21

Multiple Choice

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Small businesses commonly employ

A) line departmentalization.
B) customer departmentalization.
C) functional departmentalization.
D) product departmentalization.
E) geographical departmentalization.

F) A) and E)
G) B) and D)

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Question 22

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Which of the following is not a basis for organizing using a multidivisional structure?

A) Geography
B) Project
C) Product
D) Customer
E) Function

F) C) and E)
G) A) and B)

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Question 23

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When the decisions of a company are very risky and low-level managers lack decision-making skills,the company will tend to

What is a self-directed work team?

Flat organizations have narrow spans of management.

Matrix structures are often complex and expensive,and can lead to problems of who has the ultimate authority.

An organizational form that is based on direct lines of authority from the top executive to the lowest level of employees is called

If Juan's manager gives him an assignment without providing Juan with the resources to complete the assignment,Juan's manager is exhibiting improper

What is a span of management? What are the differences between organizations with wide versus narrow spans of management?

What is organizational culture and how is it expressed?

In a line-and-staff structure,staff managers do not have direct authority over line managers.

Which of the following is not typically part of downward communication?

Which of the following is not part of organizational culture?

Dress codes,work habits,extracurricular activities,and stories are informal expressions of an organization's

Horizontal communication involves the traditional flow of information from upper organizational levels downward.

The rationalization for specialization is that people can perform several tasks more efficiently than just one.

Which of the following is an informal communication channel?

What are the benefits and drawbacks of using a matrix structure to organize?

The more complex organizations become,the more they need to develop formal structures to function efficiently.

Organizational structures are always explicitly defined.