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What are the advantages of personal selling?

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Personal selling involves a salesperson ...

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Relationship selling is increasingly important since very few firms can survive on the profits generated from one-time transactional sales.

A) True
B) False

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High-involvement consumer products,such as a house or a car,benefit most from which form of advertising?


A) outdoor
B) television
C) mobile
D) print
E) radio

F) B) and C)
G) C) and E)

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The promotion mix is all the activities that communicate the value of a product and persuade customers to buy it.

A) True
B) False

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Rebates work most effectively when offered in conjunction with a high-involvement purchase in which the perceived value of the rebate is magnified.

A) True
B) False

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Billboards,signs in sports arenas,skywriting,and ads on the sides of buildings are all forms of _______ advertising.

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According to your text,perhaps the biggest disadvantage of television advertising is that it is _______.

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What are the four elements of the promotion mix?

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The first element of the promotion mix i...

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_____ _____ activities account for the bulk of most firms' promotional budgets.

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As outlined in your text,think about the percentage of global advertising delivered by each major medium.Which advertising medium is projected to double in its use in the future?


A) outdoor
B) mobile Internet
C) radio
D) television
E) magazines

F) A) and E)
G) None of the above

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Which public relations tool provides a forum for the organization to share with its stakeholders what it has achieved over the past year?


A) annual reports
B) sales presentations
C) brochures
D) blogs
E) speeches

F) C) and E)
G) All of the above

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A trade promotion that typically involve paying retailers for financial losses associated with consumer sales promotions or reimbursing a retailer for an in-store or local expense to promote a specific product are known as allowances.

A) True
B) False

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Which of the following is not an element of the promotion mix?


A) personal selling
B) public relations
C) Internet ordering
D) sales promotion
E) advertising

F) C) and E)
G) A) and D)

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The goal of an integrated marketing communications strategy is to coordinate the various promotion mix elements to


A) discover the firm's strengths,weaknesses,opportunities and threats.
B) provide consumers with a clear and consistent message about the firm's products.
C) determine the target market for a firm's products.
D) find the least expensive alternative to promoting a firm's products.
E) identify which potential customers in the target market have the desire and ability to purchase the firm's products.

F) A) and E)
G) None of the above

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What is the major disadvantage of publicity as a promotion mix tool?


A) It is a very costly option.
B) There is less control over how the information is presented.
C) It cannot be presented through multiple media sources.
D) It is time-consuming for the marketer to prepare.
E) It is not helpful in crisis management situations.

F) B) and E)
G) B) and C)

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Included within the definition of advertising are two key words that help one to understand how advertising fits into the promotion mix.They are _______ and _______.

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An example of _____ _____ is when E.T.was seen eating Reese's Pieces in the film E.T. ,the Extra-Terrestrial.

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