Question 1

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Accepted Answer

A)  Social loafing
B)  Groupthink
C)  Brainstorming
D)  Scout activity
E)  Boundary spanningF) C) and E)
G) B) and E)

Question 2

Matt,a training coordinator at ARC Technologies,and his team are organizing a workshop for the employees.Matt is meeting the Vice President (Finance) to get support for an increase in the budget to accommodate a session by a well-known motivational speaker.Matt,in this case,is performing a(n) _____ activity of the boundary-spanning process.

Accepted Answer

A)  groupthink
B)  social loafing
C)  scout
D)  action learning
E)  ambassadorF) C) and D)
G) D) and E)

Question 3

Motivating and confidence building,conflict management,and affect management are types of:

Accepted Answer

A)  interpersonal processes.
B)  action processes.
C)  boundary spanning processes.
D)  creative behavior processes.
E)  transition processes.F) B) and C)
G) All of the above

Question 4

Which three specific factors have been found to account for a team's ability to make effective decisions?

Accepted Answer

A)  Groupthink,social loafing,and process rotation
B)  Decision informity,staff validity,and hierarchical sensitivity
C)  Transactive memory,transformative memory,and decision memory
D)  Individual effort,team effort,and boundary spanning effort
E)  Decision redundancy,social facilitation,and transactive memoryF) B) and E)
G) C) and E)

Question 5

Briefly describe creative behavior and decision making taskwork processes.

Accepted Answer

When teams engage in creative behavior,t...

Question 6

In a project team at Kaizen International,everyone focuses on his or her specialty and what they do best.Members know exactly where they can go to get information when there are gaps in their knowledge,and this team produces synergistic results.This shows that the project team at Kaizen has an effective:

Accepted Answer

A)  staff validity.
B)  mental model.
C)  transactive memory.
D)  potency.
E)  hierarchical sensitivity.F) None of the above
G) B) and E)

Question 7

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Accepted Answer

A)  Task coordinator activities
B)  Scout activities
C)  Boundary spanning
D)  Motivating and confidence building
E)  Systems monitoringF) A) and D)
G) A) and C)

Question 8

Teamwork processes have a negative effect on team performance.

Accepted Answer

A) True 
 B)False

Question 9

_____ activities refer to things team members do to obtain information about technology,competitors,or the broader marketplace.

Accepted Answer

A)  Social loafing
B)  Task coordinator
C)  Action learning
D)  Scout
E)  AmbassadorF) D) and E)
G) C) and D)

Question 10

Which of the following are teamwork processes?

Accepted Answer

A)  Nominal technique,social loafing,and staff validity
B)  Decision informity,staff validity,and hierarchical sensitivity
C)  Transactive memory,transformative memory,and social loafing
D)  Ambassador,task coordinator,and scout
E)  Transition,action,and interpersonalF) A) and B)
G) A) and C)

Question 11

Scenario: Model Industries,Inc.

Accepted Answer

A)  Production blocking
B)  Staff validity
C)  Hierarchical sensitivity
D)  Decision informity
E)  Transition process gainF) B) and E)
G) D) and E)

Question 12

Define brainstorming.Identify the rules used surrounding a brainstorming session.Discuss why brainstorming does not work as well as individual idea generation.

Accepted Answer

Brainstorming involves a face-to-face me...

Question 13

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Accepted Answer

A)  Cohesion
B)  Mental models
C)  Groupthink
D)  Potency
E)  Boundary spanningF) A) and C)
G) A) and B)

Question 14

Scenario: Model Industries,Inc.

Accepted Answer

A)  brainstorming
B)  action learning
C)  collaborative problem solving
D)  nominal group technique
E)  personal clarificationF) A) and B)
G) A) and C)

Question 15

Having a cell phone conversation during a rock concert is difficult because of:

Accepted Answer

A)  lack of communication competence.
B)  emotional issues.
C)  information richness.
D)  network structure.
E)  the presence of noisE.A factor that influences the communication process is the presence of noise that interferes with the message being transmitted.Depending on how the message is being transmitted,noise can take on several different forms.F) A) and E)
G) C) and D)

Question 16

By making people write down ideas on their own,the nominal group technique increases social loafing and production blocking.

Accepted Answer

A) True 
 B)False

Question 17

Getting more from the team than you would expect given the capabilities of its individual members refers to process gain.

Accepted Answer

A) True 
 B)False

Question 18

What factors influence the communication process in teams?

Accepted Answer

The factors influencing communication pr...

Question 19

In communication,the _____ network is the most effective for teams handling complex tasks.

Accepted Answer

A)  all channel
B)  circle
C)  Y
D)  wheel
E)  Y and wheelF) All of the above
G) A) and B)

Question 20

_____ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Accepted Answer

A)  Task conflict
B)  Relationship conflict
C)  Noise
D)  Groupthink
E)  Social loafingF) A) and E)
G) All of the above

Exam 12: Teams: Processes and Communication

Which of the following are teamwork processes?

Correct Answer
verified

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Correct Answer
verified

Scenario: Model Industries,Inc.

Correct Answer
verified

Motivating and confidence building,conflict management,and affect management are types of:

Correct Answer
verified

Define brainstorming.Identify the rules used surrounding a brainstorming session.Discuss why brainstorming does not work as well as individual idea generation.

Correct Answer
verified
Brainstorming involves a face-to-face me...
View Answer

Which three specific factors have been found to account for a team's ability to make effective decisions?

Correct Answer
verified

By making people write down ideas on their own,the nominal group technique increases social loafing and production blocking.

Correct Answer
verified

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Correct Answer
verified

Having a cell phone conversation during a rock concert is difficult because of:

Correct Answer
verified

Scenario: Model Industries,Inc.

Correct Answer
verified

Getting more from the team than you would expect given the capabilities of its individual members refers to process gain.

Correct Answer
verified

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Correct Answer
verified

Correct Answer
verified

_____ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Correct Answer
verified

Briefly describe creative behavior and decision making taskwork processes.

Correct Answer
verified
When teams engage in creative behavior,t...
View Answer

In communication,the _____ network is the most effective for teams handling complex tasks.

Correct Answer
verified

Teamwork processes have a negative effect on team performance.

Correct Answer
verified

What factors influence the communication process in teams?

Correct Answer
verified
The factors influencing communication pr...
View Answer

Correct Answer
verified

_____ activities refer to things team members do to obtain information about technology,competitors,or the broader marketplace.

Correct Answer
verified

Exam 12: Teams: Processes and Communication

Which of the following are teamwork processes?

Correct AnswerverifiedShow Answer

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Correct AnswerverifiedShow Answer

Scenario: Model Industries,Inc.

Correct AnswerverifiedShow Answer

Motivating and confidence building,conflict management,and affect management are types of:

Correct AnswerverifiedShow Answer

Define brainstorming.Identify the rules used surrounding a brainstorming session.Discuss why brainstorming does not work as well as individual idea generation.

Correct AnswerverifiedBrainstorming involves a face-to-face me...View AnswerShow Answer

Which three specific factors have been found to account for a team's ability to make effective decisions?

Correct AnswerverifiedShow Answer

By making people write down ideas on their own,the nominal group technique increases social loafing and production blocking.

Correct AnswerverifiedShow Answer

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Correct AnswerverifiedShow Answer

Having a cell phone conversation during a rock concert is difficult because of:

Correct AnswerverifiedShow Answer

Scenario: Model Industries,Inc.

Correct AnswerverifiedShow Answer

Getting more from the team than you would expect given the capabilities of its individual members refers to process gain.

Correct AnswerverifiedShow Answer

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

_____ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Correct AnswerverifiedShow Answer

Briefly describe creative behavior and decision making taskwork processes.

Correct AnswerverifiedWhen teams engage in creative behavior,t...View AnswerShow Answer

In communication,the _____ network is the most effective for teams handling complex tasks.

Correct AnswerverifiedShow Answer

Teamwork processes have a negative effect on team performance.

Correct AnswerverifiedShow Answer

What factors influence the communication process in teams?

Correct AnswerverifiedThe factors influencing communication pr...View AnswerShow Answer

Correct AnswerverifiedShow Answer

_____ activities refer to things team members do to obtain information about technology,competitors,or the broader marketplace.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Brainstorming involves a face-to-face me...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified
When teams engage in creative behavior,t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The factors influencing communication pr...
View Answer

Correct Answer
verified

Correct Answer
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