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For an individual with high growth need strength,there is a strong positive correlation between satisfaction with the work itself and levels of the five core job characteristics.

A) True
B) False

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Joe was recently hired at Creative Ideas,an advertizing firm,as a floater.Everyday is something new for him as he is still under training and tries out all his avenues.He truly enjoys the challenge of facing something new every workday.Joe's job is characterized by:


A) low autonomy.
B) high variety.
C) high identity.
D) high status and power.
E) low utilization of ability.

F) A) and D)
G) A) and C)

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When it comes to pay satisfaction,most employees base their desired pay in consideration with their job duties and:


A) the potential for promotions.
B) their basic needs.
C) their status.
D) the pay given to their superiors.
E) the pay given to comparable colleagues.

F) A) and E)
G) All of the above

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Patrick,Evan,and Jamie have just finished their team's project and are waiting for their supervisor's feedback.Using the chart provided,one can map their moods onto different categories labeled as I - VIII. Patrick,Evan,and Jamie have just finished their team's project and are waiting for their supervisor's feedback.Using the chart provided,one can map their moods onto different categories labeled as I - VIII.   Patrick was not satisfied with the team he was working with and had hostile feelings toward them.He feels annoyed with them as he thinks that they did not work enough during the project,and now he is feeling nervous and anxious about the feedback.Patrick knows he did not do a good job with the project.Where would Patrick's mood fit in? A) VII B) V C) IV D) II E) I Patrick was not satisfied with the team he was working with and had hostile feelings toward them.He feels annoyed with them as he thinks that they did not work enough during the project,and now he is feeling nervous and anxious about the feedback.Patrick knows he did not do a good job with the project.Where would Patrick's mood fit in?


A) VII
B) V
C) IV
D) II
E) I

F) B) and E)
G) A) and C)

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Which of the following is true regarding emotions?


A) Failing to live up to your ideal self is termed as guilt,a negative emotion.
B) Emotions usually last for only a few minutes.
C) Enhancement of identity by taking credit for achievement is a negative emotion.
D) Revulsion aroused by something offensive is shame.
E) Being moved by another's situation is a negative emotion.

F) B) and D)
G) C) and D)

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According to the affective events theory,affective reactions are reactions that can influence work attitudes and behaviors.

A) True
B) False

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Which of the following statements about the JDI is FALSE?


A) JDI is written in simple style for easy understanding.
B) JDI is one of the most widely administered job satisfaction surveys.
C) JDI should be made anonymous so as to get honest feedback.
D) The JDI manual provides international norms for all facets.
E) JDI allows for within-organization comparisons to determine which departments have the highest satisfaction levels and which have the lowest.

F) A) and D)
G) A) and C)

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Tom is a commercial interior designer.He is responsible for arranging the basic layout of spaces within a building as well as other aspects such as the acoustics,lighting,temperature,color,furniture,furnishings,moldings,and paneling inside the building.He enjoys transforming interior spaces into something functional as well as aesthetically appealing.Tom's job has:


A) low autonomy.
B) low variety.
C) high identity.
D) high monotony.
E) low utilization of ability.

F) D) and E)
G) C) and E)

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Job characteristics theory argues that variety,identity,significance,autonomy,and feedback result in high levels of the three psychological states (meaningfulness of work,responsibility for outcomes,and knowledge of results),making work tasks more satisfying.

A) True
B) False

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A publishing firm believes in providing continuous feedback to employees regarding their work.Newly hired employees are assigned a mentor who works in their team.The mentor reviews the new employee's work,and provides tips on improving productivity.In this example,the firm is addressing which of the following critical psychological states that make work satisfying for employees?


A) Responsibility for outcomes
B) Identity
C) Meaningfulness of work
D) Variety
E) Knowledge of results

F) All of the above
G) A) and E)

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States of feeling that are often mild in intensity,last for an extended period of time,and are not explicitly directed at or caused by anything are known as:


A) emotions.
B) satisfaction.
C) moods.
D) withdrawal symptoms.
E) personality traits.

F) D) and E)
G) B) and E)

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The JDI manual provides national norms for all facets and breaks down those norms according to relevant demographic groups.

A) True
B) False

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Which of the following reflects employees' feelings about their actual work tasks,including whether those tasks are challenging,interesting,respected,and make use of key skills rather than being dull,repetitive,and uncomfortable?


A) Satisfaction with the work itself
B) Pay satisfaction
C) Promotion satisfaction
D) Supervision satisfaction
E) Coworker satisfaction

F) C) and D)
G) B) and E)

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Define emotions.Identify any five positive and five negative emotions.

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Emotions are states of feeling that are ...

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The JDI includes a companion survey,the JIG scale that assesses:


A) altruism.
B) job significance.
C) overall job satisfaction.
D) mental wellbeing.
E) leadership potential.

F) B) and E)
G) A) and C)

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Having prestige,power over others,and fame are examples of the work value category termed as _____.


A) altruism
B) pay
C) status
D) promotion
E) supervision

F) D) and E)
G) A) and C)

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Job satisfaction is strongly related to life satisfaction.Explain.

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Job satisfaction is strongly related to ...

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According to the job characteristics theory,the degree to which the job provides freedom,independence,and discretion to the individual performing the work is known as:


A) feedback.
B) significance.
C) meaningfulness of work.
D) autonomy.
E) identity.

F) None of the above
G) B) and E)

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Supervision satisfaction reflects employees' feelings about their co-workers and the work itself.

A) True
B) False

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Job satisfaction has a _____ correlation with counterproductive behavior.


A) moderate negative
B) strong negative
C) moderate positive
D) weak positive
E) strong positive

F) A) and D)
G) A) and C)

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