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The law that requires an extension of health insurance benefits after termination is the


A) Health Insurance Portability and Accountability Act (HIPAA)
B) Social Security Act
C) Consolidated Omnibus Budget Reconciliation Act (COBRA)
D) Occupational Safety and Health Act
E) Civil Rights Act

F) B) and E)
G) A) and C)

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The purpose of the strategic human resource process is to


A) maintain a stable workforce for the minimum expense.
B) inform the grand strategy.
C) formulate human resource-sensitive strategic plans.
D) find the human resources needed in a timely fashion.
E) get optimal work performance to help realize company's mission and vision.

F) B) and E)
G) A) and D)

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A California software firm was growing rapidly and hiring frequently, but primarily focused on campus recruiting at Berkeley and Stanford.When one older candidate did not get an interview after a phone screening, he went to the company's website and noted all of the young people in charge.He filed a discrimination lawsuit based on which law?


A) Civil Rights Act
B) Age Discrimination in Employment Act
C) Americans with Disabilities Act
D) Consolidated Omnibus Budget Reconciliation Act (COBRA)
E) Sarbanes-Oxley Act

F) A) and E)
G) B) and E)

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When Jake became one of three final candidates for a managerial position with a large medical supply company, the director of the department scheduled a special meeting with him.There, the two talked about the stressful deadlines and heavy travel required of the position, as well as the great compensation and multiple perks.Jake appreciated that the director took time to conduct a(n)


A) behavioral-description interview.
B) realistic job preview.
C) unstructured interview.
D) situational interview.
E) performance appraisal.

F) None of the above
G) A) and B)

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Reports from the U.S.Bureau of Labor Statistics are a good source of information to assess internal candidates for promotion.

A) True
B) False

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Which of the following is true of external recruiting, compared to internal recruiting?


A) It encourages greater employee loyalty.
B) The process is cheaper.
C) The pool of talent is more limited.
D) It creates the need for multiple recruitments.
E) The process takes longer.

F) A) and B)
G) A) and C)

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Interviews with people who currently hold a job is part of a job analysis for that position.

A) True
B) False

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Which of the following training and development methods is most appropriate when people just need to learn facts such as work rules or legal matters?


A) Videotapes
B) Role-plays
C) Practice work
D) Discussion
E) Coaching

F) C) and D)
G) D) and E)

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Among aspects of ________ are goodwill, mutual respect, cooperation, and teamwork.


A) relational capital
B) social capital
C) personal capital
D) productivity capital
E) human capital

F) A) and C)
G) D) and E)

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Passed in 1935, the ______ Act resulted in the National Labor Relations Board.


A) Wagner
B) Social Security
C) Taft-Hartley
D) Occupational Safety and Health
E) Civil Rights

F) D) and E)
G) B) and D)

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In considering a promotion for a subordinate, a manager must ensure fairness and


A) openness.
B) permanence.
C) profitability.
D) nondiscrimination.
E) safety.

F) A) and E)
G) C) and E)

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Which of the following requires employers with more than 50 employees to provide health insurance?


A) Consolidated Omnibus Budget Reconciliation Act (COBRA)
B) Occupational Safety and Health Act
C) Health Insurance Portability and Accountability Act (HIPAA)
D) Social Security Act
E) Patient Protection and Affordable Care Act

F) None of the above
G) C) and D)

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An assessment center is typically used to assess physical capabilities of skilled labor candidates.

A) True
B) False

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Which of the following external recruiting methods works best?


A) Private employment agencies
B) Employee referrals
C) Newspaper ads
D) College recruiters
E) Unions

F) B) and D)
G) None of the above

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The Family and Medical Leave Act requires employers to provide 12 weeks of paid leave for medical and family reasons like childbirth or adoption.

A) True
B) False

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The type of interview that is most likely to cause managers problems because of its potential for bias and questionable legality is the


A) realistic job preview.
B) unstructured interview.
C) performance interview.
D) situational interview.
E) behavioral description interview.

F) All of the above
G) A) and D)

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______ refers to educating ______ employees in skills needed to do their jobs in the future.


A) Training; technical and operational
B) Development; technical and operational
C) Training; managerial and professional
D) Development; managerial and professional
E) Orientation; seasoned

F) A) and D)
G) C) and E)

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There are fewer risks associated with external recruiting than with internal since the pool of potential candidates is much larger.

A) True
B) False

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Which of the following statements about background information is false?


A) Applicants with weak credit scores are more likely to be dishonest employees.
B) The most prevalent distortion in a résumé is lying about education.
C) Many employers don't give honest assessments of former employees.
D) People sometimes attempt to cover gaps in employment history.
E) People lie about their ages in their application information.

F) C) and E)
G) A) and C)

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The point of the performance appraisal is to


A) provide a paper trail of manager-employee interactions.
B) stimulate better job performance.
C) demonstrate correct methods for work procedures.
D) make sure that the subordinate's behavior is tightly controlled.
E) avoid legal problems, especially discrimination complaints.

F) A) and B)
G) D) and E)

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