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Managers at Thomas Canyon Credit Union have given employees raises year after year based on what they had given the year before, even though now their employees were quite underpaid compared to similar positions with other credit unions.This is an example of a(n)


A) anchoring and adjustment bias.
B) escalation of commitment bias.
C) sunk-cost bias.
D) availability bias.
E) representativeness bias.

F) C) and D)
G) B) and C)

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Charlie has a reputation for being slow to reach a final decision but being able to decide a reasoned course of action regardless of the uncertainty.He is very thorough in collecting information and evaluating more alternatives than other managers are.Charlie is most likely ______ in his decision-making style.


A) analytical
B) behavioral
C) conceptual
D) directive
E) relaxed

F) All of the above
G) B) and D)

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Because Greg and Karen were having an argument about the order of their respective projects on the website, they were unable to work with the rest of the management team to come up with a staffing schedule.This is an example of what potential problem that occurs in groups?


A) Goal displacement
B) Satisficing
C) Groupthink
D) Heuristics
E) Availability bias

F) A) and E)
G) A) and C)

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To be compliant with current federal legislation, all for-profit companies are required to have an ethics officer.

A) True
B) False

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Identify the advantages and disadvantages of group decision making.

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Advantages include: greater pool of know...

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Politics has provided evidence that appeals to emotion are more effective than appeals to logic in decision making.

A) True
B) False

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Nicole and other managers in her firm have some ties to Europe and are investigating opportunities for global expansion.They are struggling to understand the risks, given the complexity of world markets today and recent global instabilities.The difficulty Nicole's team is facing prevents perfectly rational decision making, and is an example of


A) risk aversion.
B) bounded rationality.
C) groupthink.
D) defensive avoidance.
E) anchoring and adjustment.

F) B) and C)
G) A) and D)

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Which of the following is an advantage of group decision making?


A) Groupthink
B) Deeper commitment to the decision
C) Less thought required
D) A quicker decision
E) More flexibility in the final decision

F) B) and D)
G) B) and C)

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