Question 1

Professor Jones asks Professor Brown to cover class for her while she is out of town presenting a paper at a conference.They are good friends and work together effectively on several committees.Professor Brown not only covers the class,but develops a special lecture and exercise for the students.Professor Jones is using her _______ power and Professor Brown is ________.

Accepted Answer

A)   reward; committed
B)   reward; complying
C)   referent; committed
D)   referent; complying
E)   expert; complyingF) A) and E)
G) C) and D)

Question 2

Which of the following is not a principle of persuasion?

Accepted Answer

A)   People tend to like those who like them.
B)   People tend to resent and disrespect credible experts.
C)   The belief in reciprocity is almost universal.
D)   People tend to follow the lead of those most like themselves.
E)   People tend to do what they are personally committed to do.F) B) and E)
G) B) and C)

Question 3

When psychologically empowered,an employee feels all of the following except

Accepted Answer

A)   self-determination.
B)   agreeableness.
C)   meaning.
D)   competence.
E)   impact at work.F) A) and C)
G) All of the above

Question 4

Effective empowerment involves giving decision-making authority to all employees in each and every situation.

Accepted Answer

A) True 
 B)False

Question 5

______ power is the type of influence a person exercises independent of his or her job or position.

Accepted Answer

A)   Reward
B)   Coercion
C)   Legitimate
D)   Personal
E)   PoliticalF) C) and D)
G) B) and C)

Question 6

______ power is the basis of power that most people think of as authority.

Accepted Answer

A)   Reward
B)   Coercion
C)   Referent
D)   Legitimate
E)   ExpertF) A) and D)
G) C) and E)

Question 7

Legitimate power can be expressed either positively or negatively.

Accepted Answer

A) True 
 B)False

Question 8

To have more effective meetings,managers should

Accepted Answer

A)   experiment with the numbers and frequencies of meetings held.
B)   allow meetings to go longer than scheduled; schedules are only guidelines.
C)   create a general agenda showing just the time, date, and place of the meeting.
D)   insist that only problems be fully discussed, and possible solutions aired at later meetings.
E)   set general goals for each meeting.F) A) and E)
G) B) and D)

Question 9

Hugh tries his best to convince Irene about a new business proposal,but Irene presents some good counterarguments and stalls the proposal.This is an example of

Accepted Answer

A)   compliance.
B)   adherence.
C)   allegiance.
D)   resistance.
E)   commitment.F) None of the above
G) B) and C)

Question 10

Structural empowerment is an input into psychological empowerment.

Accepted Answer

A) True 
 B)False

Question 11

If you are strong at ___________,your employees are likely to think that it is right to follow your lead.

Accepted Answer

A)   political tactics
B)   impression management
C)   influence management
D)   coalition building
E)   consultationF) C) and D)
G) B) and D)

Question 12

Recent research and practice have shown that the four elements-meaning,competence,self-determination,and impact at work-that are important for individuals also foster psychological empowerment in teams,but not for whole organizations.

Accepted Answer

A) True 
 B)False

Question 13

______ is the feeling that your efforts make a difference and affect the organization.

Accepted Answer

A)   Impact
B)   Meaning
C)   Self-determination
D)   Competence
E)   SignificanceF) B) and C)
G) B) and E)

Question 14

Which of the following would necessarily require an apology?

Accepted Answer

A)   A leader has offended another.
B)   A follower has offended another organizational member.
C)   A follower has offended an external party.
D)   A wrongdoing is genuinely regretted.
E)   An organization has criticized another organization.F) C) and D)
G) B) and C)

Question 15

________ is your personal evaluation of your ability to do your job.

Accepted Answer

A)   Impact
B)   Meaning
C)   Self-determination
D)   Competence
E)   SignificanceF) B) and C)
G) A) and B)

Question 16

The base of power that most people think of as authority and that is anchored to one's formal position is known as legitimate power.

Accepted Answer

A) True 
 B)False

Question 17

_________ is(are) the efforts to enhance employee performance,well-being,and positive attitudes.

Accepted Answer

A)   Organizational citizenship behavior
B)   Positive organizational behavior
C)   Organizational politics
D)   Empowerment
E)   Organization developmentF) A) and B)
G) B) and E)

Question 18

George has persuaded most of his department to support a cancer run this spring.He really wants to get Nathan on board since Nathan frequently runs in marathons.George asks Terry,Sandy,and Marvin to "work on Nathan." This is using ______ to get others to support your efforts to persuade someone.

Accepted Answer

A)   ingratiation
B)   consultation
C)   exchange
D)   coalition tactics
E)   legitimating tacticsF) B) and D)
G) A) and D)

Question 19

Wendy,Katie,and Celeste go to Human Resources to complain about their manager.He routinely asks them to do menial work (like getting him coffee)or personal errands,but never asks any of the male employees to do this type of work.Wendy,Katie and Celeste share little in common aside from this problem.What type of political action is this? Describe the three levels of political action.

Accepted Answer

The three levels are individual,coalitio...

Question 20

_______ power comes into play when one's personal characteristics and social relationships become the reason for compliance.

Accepted Answer

A)   Reward
B)   Coercion
C)   Referent
D)   Legitimate
E)   ExpertF) A) and B)
G) B) and E)

Exam 12: Power,influence,and Politics

Legitimate power can be expressed either positively or negatively.

Correct Answer
verified

Correct Answer
verified

George has persuaded most of his department to support a cancer run this spring.He really wants to get Nathan on board since Nathan frequently runs in marathons.George asks Terry,Sandy,and Marvin to "work on Nathan." This is using ______ to get others to support your efforts to persuade someone.

Correct Answer
verified

When psychologically empowered,an employee feels all of the following except

Correct Answer
verified

Correct Answer
verified
The three levels are individual,coalitio...
View Answer

Hugh tries his best to convince Irene about a new business proposal,but Irene presents some good counterarguments and stalls the proposal.This is an example of

Correct Answer
verified

Structural empowerment is an input into psychological empowerment.

Correct Answer
verified

Which of the following would necessarily require an apology?

Correct Answer
verified

If you are strong at ___________,your employees are likely to think that it is right to follow your lead.

Correct Answer
verified

______ is the feeling that your efforts make a difference and affect the organization.

Correct Answer
verified

_______ power comes into play when one's personal characteristics and social relationships become the reason for compliance.

Correct Answer
verified

Recent research and practice have shown that the four elements-meaning,competence,self-determination,and impact at work-that are important for individuals also foster psychological empowerment in teams,but not for whole organizations.

Correct Answer
verified

To have more effective meetings,managers should

Correct Answer
verified

Effective empowerment involves giving decision-making authority to all employees in each and every situation.

Correct Answer
verified

_________ is(are) the efforts to enhance employee performance,well-being,and positive attitudes.

Correct Answer
verified

______ power is the type of influence a person exercises independent of his or her job or position.

Correct Answer
verified

Which of the following is not a principle of persuasion?

Correct Answer
verified

______ power is the basis of power that most people think of as authority.

Correct Answer
verified

The base of power that most people think of as authority and that is anchored to one's formal position is known as legitimate power.

Correct Answer
verified

________ is your personal evaluation of your ability to do your job.

Correct Answer
verified

Exam 12: Power,influence,and Politics

Legitimate power can be expressed either positively or negatively.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

George has persuaded most of his department to support a cancer run this spring.He really wants to get Nathan on board since Nathan frequently runs in marathons.George asks Terry,Sandy,and Marvin to "work on Nathan." This is using ______ to get others to support your efforts to persuade someone.

Correct AnswerverifiedShow Answer

When psychologically empowered,an employee feels all of the following except

Correct AnswerverifiedShow Answer

Correct AnswerverifiedThe three levels are individual,coalitio...View AnswerShow Answer

Hugh tries his best to convince Irene about a new business proposal,but Irene presents some good counterarguments and stalls the proposal.This is an example of

Correct AnswerverifiedShow Answer

Structural empowerment is an input into psychological empowerment.

Correct AnswerverifiedShow Answer

Which of the following would necessarily require an apology?

Correct AnswerverifiedShow Answer

If you are strong at ___________,your employees are likely to think that it is right to follow your lead.

Correct AnswerverifiedShow Answer

______ is the feeling that your efforts make a difference and affect the organization.

Correct AnswerverifiedShow Answer

_______ power comes into play when one's personal characteristics and social relationships become the reason for compliance.

Correct AnswerverifiedShow Answer

Recent research and practice have shown that the four elements-meaning,competence,self-determination,and impact at work-that are important for individuals also foster psychological empowerment in teams,but not for whole organizations.

Correct AnswerverifiedShow Answer

To have more effective meetings,managers should

Correct AnswerverifiedShow Answer

Effective empowerment involves giving decision-making authority to all employees in each and every situation.

Correct AnswerverifiedShow Answer

_________ is(are) the efforts to enhance employee performance,well-being,and positive attitudes.

Correct AnswerverifiedShow Answer

______ power is the type of influence a person exercises independent of his or her job or position.

Correct AnswerverifiedShow Answer

Which of the following is not a principle of persuasion?

Correct AnswerverifiedShow Answer

______ power is the basis of power that most people think of as authority.

Correct AnswerverifiedShow Answer

The base of power that most people think of as authority and that is anchored to one's formal position is known as legitimate power.

Correct AnswerverifiedShow Answer

________ is your personal evaluation of your ability to do your job.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified
The three levels are individual,coalitio...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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