A) the lack of a code of ethics.
B) information overload.
C) corporate espionage opportunities.
D) the absence of a mechanistic structure.
E) noncompliance by members.
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Multiple Choice
A) environmental sustainability
B) inter-generational dialogue
C) political activism
D) fiscal conservatism
E) educational reform
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Multiple Choice
A) baby boomers
B) Generation Y
C) Generation X
D) Generation Z
E) baby boomlet
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Essay
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Multiple Choice
A) GPS technology became a necessity rather than a luxury
B) profits exceeded costs resulting in GPS units became cash cows
C) new technologies were developed and became readily available
D) demand exceeded production capabilities so multiple new production facilities were built
E) industry backed a campaign to increase the number of students going into the applied sciences
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Multiple Choice
A) Fair Packaging and Labeling Act
B) Sherman Antitrust Act
C) Telephone Consumer Protection Act
D) Robinson-Patman Act
E) Unfair Practices Act
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Multiple Choice
A) multi-national firms that operate in an expanded global marketplace.
B) collaborations and partnerships between firms from different countries designed to serve the broadest customer base possible.
C) combinations of the marketing mix that reflect the unique attitudes, ancestry, communication preferences, and lifestyles of different races multi-attitudinal marketing programs.
D) franchise agreements that allow companies from one country to operate in foreign countries without having to make product adaptations.
E) firms whose board of directors, management, and employees represent a diverse group of races, religions, and ethnicities.
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Multiple Choice
A) Baby boomers are important to the consumer market because of their increased earnings and participation in the workforce.
B) Baby boomers are more educated and therefore more proactive in making their needs known.
C) Baby boomers are important to the market because they are leaving significant amounts of wealth to their children.
D) Baby boomers are more personally and financially secure because they did not have to live through any major wars.
E) Baby boomers are much more likely to spend their money on others than on themselves.
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Multiple Choice
A) honesty
B) protecting the family
C) friendship
D) self-esteem
E) health and fitness
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Multiple Choice
A) growing.
B) shrinking.
C) decreasing in Africa.
D) increasing in Europe.
E) decreasing in Latin America.
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Multiple Choice
A) identical products that perform identical functions.
B) any for profit organization that may have access to a firm's customers.
C) firms that operate in a given geographic region, regardless of product or service.
D) any product or service that vies for a portion of a customer's discretionary income.
E) alternative firms that could provide a product to satisfy a specific market's needs.
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Multiple Choice
A) governmental guidelines suggesting what is legal and ethical and what is legal but not ethical.
B) a self-imposed set of rules set by a specific industry that dictates legal and ethical behaviors.
C) an alternative to government control where an industry attempts to police itself.
D) voluntary noncompliance to governmental rules and regulations set for a specific industry.
E) a set of rules created and enforced by a specific industry to which all members of that industry voluntarily agree to comply.
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Multiple Choice
A) micropolitan statistical area.
B) metropolitan statistical area.
C) consolidated metropolitan statistical area.
D) secondary marketing statistical area.
E) combined marketing statistical area.
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Multiple Choice
A) confer ownership.
B) allow a trademark to be used for more than 100 years.
C) provide reciprocity with foreign firms allowing their trademarks to be honored here.
D) prevent other firms for getting similar trademarks for significant improvements over the original.
E) guarantee protection under the Trademark Law Revision Act.
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Essay
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Multiple Choice
A) Windfall
B) Bonus
C) Discretionary income
D) Disposable income
E) Franchising fee
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Multiple Choice
A) Kleenex because most people just ask for a tissue.
B) Jell-O because there are not other gelatin desserts.
C) All Sport Disk because most people call it a Frisbee.
D) Q-Tips because most people call it a cotton swab.
E) Vaseline because most people refer to it as petroleum jelly.
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Multiple Choice
A) can finally afford to take a vacation.
B) feel more confident in the government and traditionally spend more money.
C) feel the pinch of less disposable income and try to economize.
D) recognize the perfect opportunity to buy a car.
E) react by voting out all incumbent congressmen.
Correct Answer
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Multiple Choice
A) There will be stronger limits on immigration so the presence of minorities will be less noticeable.
B) The size of most ethnic groups will double during the next two decades.
C) Members of Generation Y are more socially conscious and embrace diversity.
D) The term minority is politically incorrect; we are all equal members of the human race.
E) The word won't change at all; the group with the lowest population, regardless of its size, will always be labeled "minority."
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Multiple Choice
A) deflationary
B) inflationary
C) escalated
D) recessionary
E) depressive
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