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  Figure 22-7 -Which of the following tasks shown in Figure 22-7 above must be done sequentially? A)  1 and 2 B)  2 and 3 C)  3 and 4 D)  5 and 7 E)  6 and 7 Figure 22-7 -Which of the following tasks shown in Figure 22-7 above must be done sequentially?


A) 1 and 2
B) 2 and 3
C) 3 and 4
D) 5 and 7
E) 6 and 7

F) B) and E)
G) A) and D)

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market-product grid can help identify


A) the fastest areas of industry growth.
B) competitors that offer product substitutes.
C) marketing and R&D-manufacturing synergies.
D) technological breakthroughs leading to new product opportunities.
E) product offerings by the resources invested to maintain them.

F) A) and B)
G) B) and D)

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  Figure 22-10: General Mills Marketing Dashboard Chart  D  -Consider Figure 22-10: General Mills Marketing Dashboard Chart  D  above.The bar graph for the Drug channel would most likely cause marketers to A)  put more products into drugstores and remove product from warehouse stores. B)  reduce the choices to keep drugstores more in line with the other four distribution channels. C)  find out why the number of flavors in drugstores jumped in December and exploit that information. D)  investigate shopping preferences of customers between Warm Delights Minis over Warm Delights (regular) . E)  take corrective actions that would allow drugstores to sell as much as grocery stores. Figure 22-10: General Mills Marketing Dashboard Chart "D" -Consider Figure 22-10: General Mills Marketing Dashboard Chart "D" above.The bar graph for the Drug channel would most likely cause marketers to


A) put more products into drugstores and remove product from warehouse stores.
B) reduce the choices to keep drugstores more in line with the other four distribution channels.
C) find out why the number of flavors in drugstores jumped in December and exploit that information.
D) investigate shopping preferences of customers between Warm Delights Minis over Warm Delights (regular) .
E) take corrective actions that would allow drugstores to sell as much as grocery stores.

F) A) and B)
G) A) and C)

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essence of marketing evaluation is (1) comparing results with planned goals to identify deviations and (2) __________.


A) taking corrective actions
B) devising a new budget
C) revising the goals that fell short of expectations
D) investigating the causes of deviations
E) updating the marketing plan

F) A) and D)
G) A) and C)

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Explain the steps in the evaluation phase of the strategic marketing process.

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The evaluation phase of the strategic ma...

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of Porter's generic business strategies requires products to have significant points of difference to charge a higher price while targeting a broad array of market segments.This is referred to as a __________.


A) differentiation focus strategy
B) cost focus strategy
C) cost leadership strategy
D) differentiation strategy
E) supply focus strategy

F) A) and B)
G) B) and C)

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Loving Care Pets manufactures food for dogs,cats,rabbits,and gerbils specifically created for pets under three months of age.Assuming it is marketing to a single segment of "young pet owners," in terms of the market-product grid framework,Loving Care Pets is using a __________ strategy.


A) market-product concentration
B) market specialization
C) product specialization
D) selective specialization
E) full coverage

F) B) and C)
G) A) and B)

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using share points to make marketing resource allocation decisions,marketing managers must estimate: (1) the market share for the product, (2) __________, (3) the contribution to overhead and profit (or gross margin) of each share point,and (4) possible cannibalization effects on other products in the line.


A) total production costs
B) number of market segments
C) stage of the product in its product life cycle
D) the total financial resources available for a sustained marketing effort
E) the revenues associated with each point of market share

F) None of the above
G) A) and E)

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Porter's generic business strategies shown in Figure 22-4 above,"D" refers to a __________ strategy.


A) quality focus
B) cost leadership
C) differentiation
D) cost focus
E) differentiation focus

F) C) and E)
G) None of the above

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commonly-used methods to improve marketing ROI (return on investment) are__________.


A) sales analysis and cost analysis
B) marketing research and marketing audits
C) social audits and marketing audits
D) marketing metrics and marketing dashboards
E) internal audits and external audits

F) C) and E)
G) None of the above

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actions taken in a situation (SWOT) analysis or Step 1 of the planning phase include: (1) identify industry trends, (2) analyze competitors, (3) assess own company,and (4) __________.


A) set market and product goals
B) research customers
C) select target markets
D) find points of difference
E) position the product

F) B) and E)
G) None of the above

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Which of the following pieces of information is used in market-product focus and goal setting,the second step of the planning phase of the strategic marketing process?


A) marketing return on investment
B) positioning studies
C) revenues associated with each point of market share
D) possible cannibalization effects on other products in the line
E) trends for industry and competitors

F) C) and E)
G) A) and B)

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participating in major projects in college marketing classes,effective teams can make use of a __________ to be sure that each team member does a fair amount of work and that their class projects are finished efficiently and on time.


A) market-product grid
B) project schedule
C) Plan-A-Gram
D) Gantt chart
E) sales response function

F) B) and E)
G) C) and D)

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aid to implementing a marketing plan and consisting of four columns: (1) the task; (2) the person responsible for completing the task; (3) the date to finish the task; and (4) what is to be delivered is referred to as a(n) __________.


A) output report
B) Gantt chart
C) market plan
D) action item list
E) marketing action memo

F) A) and E)
G) A) and D)

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of the following are distribution channels General Mills uses to sell its Warm Delights Minis EXCEPT:


A) drug stores/pharmacies.
B) mass merchandisers.
C) vending machines.
D) warehouse/club stores.
E) convenience stores.

F) A) and D)
G) None of the above

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Which of the following is a typical objective for value-based planning?


A) integrate sustainable development
B) demonstrate corporate integrity
C) contribute to the price of a company's stock
D) reduce employee turnover
E) identify new channels of distribution

F) A) and D)
G) None of the above

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Organizational groupings that represent the different departments or business activities within a firm are referred to as __________.


A) reseller groupings
B) functional groupings
C) geographical groupings
D) product line groupings
E) market-based groupings

F) A) and C)
G) A) and B)

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Which of the following statements best reflects the guideline for using a base of facts and valid assumptions?


A) "Statistics show that green is the most popular color for scarves for men; it only stands to reason the women will feel the same way."
B) "Of all nurses surveyed, 16 percent reported that they prefer a lighter weight handle. But we have to see if there is a difference in preference between male and female nurses before we make any modifications."
C) "If people prefer chicken over beef at lunch, it is logical that they will prefer chicken for dinner as well."
D) "I know that your research shows that yellow ducks will sell better, but my granddaughter loves pink bunnies, so that's what we'll put on the cards."
E) "My intuition says that everyone will like the new iPhone."

F) A) and B)
G) A) and C)

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Based on a market-product grid framework,which marketing strategy focuses on a single market segment but adds additional product lines?


A) full coverage
B) market specialization
C) product specialization
D) selective specialization
E) market-product concentration

F) D) and E)
G) C) and D)

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market-product grid shows __________ horizontally across the rows and __________ vertically down the columns.


A) financial synergies; marketing synergies
B) distribution synergies; R&D-manufacturing synergies
C) R&D-manufacturing synergies; financial synergies
D) revenue synergies; cost synergies
E) marketing synergies; R&D-manufacturing synergies

F) A) and E)
G) C) and D)

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