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Economic Research Service of the U.S.Department of Agriculture provides information on topics from how many dairies there are in the U.S.to how much broccoli was eaten per person in 2011.This service provides


A) internal primary data.
B) nonprobability sampling tools.
C) internal secondary data.
D) external secondary data.
E) external primary data.

F) All of the above
G) A) and D)

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is a panel? How is it used in marketing research? What disadvantage is associated with its use?

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A panel is a sample of consumers or stor...

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After qualifying by having seen at least six movies in the last year,members of tracking studies are asked three key questions,one of which is __________.


A) How much would you be willing to pay for a ticket?
B) Will you be seeing the movie with someone else? If so, with whom?
C) In your own words, what is the premise of the movie?
D) Will you see the film this weekend?
E) If you like the movie, what is the probability that you will purchase it when it is released on a DVD?

F) A) and E)
G) D) and E)

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Several marketing data services provide information on household demographics and lifestyle,purchases,TV viewing behavior,etc.The principle advantage of these services is that


A) one service can collect, analyze, interrelate, and present this information.
B) all data collection and analysis is computerized, so the results are almost instantaneous.
C) members of the firm can be included in the analysis of data, making the results more reliable.
D) the service gets paid on a percentage basis; the better the information, the higher the fee.
E) firms using these services get discounts if they share their customer data with competitors.

F) A) and B)
G) B) and C)

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  Figure 8-6D: Average Annual Sales per Household of Tony's Pizza, by Age of Children in Household -Figure 8-6D above shows average annual unit sales per household,by age of children in household for Tony's Pizza.Analyze this chart.What findings would you present to a supervisor? Figure 8-6D: Average Annual Sales per Household of Tony's Pizza, by Age of Children in Household -Figure 8-6D above shows average annual unit sales per household,by age of children in household for Tony's Pizza.Analyze this chart.What findings would you present to a supervisor?

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The real problem is the serious decline ...

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  Figure 8-4: Question 1 -Consider Figure 8-4: Question 1 above,which is part of a Wendy's survey that assessed fast-food restaurant preferences among present and prospective consumers.Question 1 illustrates which type of question format? A)  dichotomous B)  open-ended C)  close-ended D)  attitudinal E)  semantic differential Figure 8-4: Question 1 -Consider Figure 8-4: Question 1 above,which is part of a Wendy's survey that assessed fast-food restaurant preferences among present and prospective consumers.Question 1 illustrates which type of question format?


A) dichotomous
B) open-ended
C) close-ended
D) attitudinal
E) semantic differential

F) A) and D)
G) None of the above

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the data has been collected and analyzed,it must be presented in a clear concise form.Explain how marketing dashboards can help in this process.

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A marketing dashboard is a visual displa...

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Facts and figures obtained by watching,either mechanically or in person,how people actually behave are referred to as __________ data.


A) virtual
B) observational
C) hypothetical
D) primary source
E) statistical

F) B) and D)
G) A) and B)

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Evaluating the results of a marketing decision involves


A) asking prospective customers if they are likely to buy the product during a specified future time period.
B) requesting the firm's salespeople to estimate sales during a coming period.
C) determining if the marketing research and analysis used to develop the recommendations was effective.
D) collecting projections from all regional sales managers and making projections based on a region to region basis.
E) monitoring the marketplace to determine what actions are necessary in the future.

F) A) and C)
G) None of the above

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Journal of Marketing Research and the Journal of Marketing provide


A) up-to-date tables for the latest data on consumer sales, listed by industry.
B) summaries of research methods and techniques valuable in addressing marketing problems.
C) the latest data on marketing expenditures based on consumer demographics.
D) postings of professional marketing opportunities at universities and colleges.
E) an in-depth list of marketing positions and opportunities at major corporations.

F) None of the above
G) B) and D)

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Carpet Baby!,a children's accessory and toy store,is considering expanding the size of the store.The manager queries its marketing database to understand how a change in square footage might impact sales.She is performing a(n) __________.


A) marketing action analysis
B) environmental scan
C) situational analysis
D) sensitivity analysis
E) problem search

F) D) and E)
G) B) and E)

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  Figure 8-4: Question 2 -survey asked consumers of dental products the following question  Have you used toothpaste in the past week? ___ Yes ___ No  The results of this question show that 92.6 percent of the people in New York City have used toothpaste in the past week and 87.2 percent of people in Los Angeles have used toothpaste during the same period.This information was gathered by using which type of question? A)  open-ended B)  dichotomous C)  holistic D)  evaluative E)  Likert scale Figure 8-4: Question 2 -survey asked consumers of dental products the following question "Have you used toothpaste in the past week? ___ Yes ___ No" The results of this question show that 92.6 percent of the people in New York City have used toothpaste in the past week and 87.2 percent of people in Los Angeles have used toothpaste during the same period.This information was gathered by using which type of question?


A) open-ended
B) dichotomous
C) holistic
D) evaluative
E) Likert scale

F) A) and B)
G) B) and C)

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first step of the marketing research approach is to __________.


A) develop findings
B) define the problem
C) take marketing actions
D) collect relevant information
E) develop the research plan

F) A) and D)
G) A) and B)

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Obtaining primary and secondary data would take place during which stage of the five-step marketing research approach?


A) collect relevant information
B) develop the research plan
C) develop findings
D) take marketing actions
E) define the problem

F) A) and C)
G) All of the above

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Procter & Gamble Co.acquired the Old Spice brand it decided to reposition the brand by using different advertising to see whether sales would increase.The possible sales increase is the __________ in this experiment.


A) dependent variable
B) independent variable
C) hypothesis
D) extraneous variable
E) error variable

F) A) and C)
G) B) and D)

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  Figure 8-4: Question 5 -Consider Figure 8-4: Question 5 above,which is part of a Wendy's survey that assessed fast-food restaurant preferences among present and prospective consumers.Question 5 illustrates which type of question format? A)  dichotomous B)  open-ended C)  Likert scale D)  semantic differential scale E)  attitudinal Figure 8-4: Question 5 -Consider Figure 8-4: Question 5 above,which is part of a Wendy's survey that assessed fast-food restaurant preferences among present and prospective consumers.Question 5 illustrates which type of question format?


A) dichotomous
B) open-ended
C) Likert scale
D) semantic differential scale
E) attitudinal

F) B) and E)
G) B) and D)

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second step of the marketing research approach is to __________.


A) develop findings
B) define the problem
C) take marketing actions
D) develop the research plan
E) collect relevant information

F) A) and C)
G) C) and D)

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disadvantage of the mall intercept interview method is


A) the difficulty in finding qualified interviewers to work at relatively low salaries.
B) the lack of reliability due to changes in customer traffic during holidays.
C) the ill will it creates with shoppers who are in a hurry or looking for a relaxing mall experience.
D) the people selected may not be representative of the targeted consumers.
E) the people only participate if they think they will receive something in return, so their answers are often biased.

F) A) and B)
G) A) and E)

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of the following are sources of primary data EXCEPT:


A) American Marketing Association's Marketing News.
B) mined data.
C) experiments.
D) social media.
E) panels.

F) A) and E)
G) C) and D)

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  Figure 8-4: Question 2 -type of question you are answering right now is an example of a(n) __________ question. A)  Likert scale B)  dichotomous C)  open-ended D)  fixed alternative E)  semantic differential Figure 8-4: Question 2 -type of question you are answering right now is an example of a(n) __________ question.


A) Likert scale
B) dichotomous
C) open-ended
D) fixed alternative
E) semantic differential

F) D) and E)
G) None of the above

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