Question 1

Describe the effects of job satisfaction on performance and commitment.

Accepted Answer

Job satisfaction predicts job performanc...

Question 2

Which of the following is a specific value related to the work itself?

Accepted Answer

A)  High salary
B)  Good supervisory relations
C)  Intellectual stimulation
D)  Enjoyable coworkers
E)  Power over othersF) B) and C)
G) A) and C)

Question 3

Passive recreation like watching TV would trigger flow states.

Accepted Answer

A) True 
 B)False  False

Question 4

_____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Accepted Answer

A)  Attitude surveys
B)  Interviews
C)  Focus groups
D)  Questionnaires
E)  DiscussionsF) A) and B)
G) C) and D)

Question 5

Enrichment efforts can heighten work accuracy and customer satisfaction, though training and labor costs tend to rise as a result of such changes.

Accepted Answer

A) True 
 B)False

Question 6

According to the affective events theory, affective reactions can influence work attitudes and behaviors.

Accepted Answer

A) True 
 B)False

Question 7

Values are those things that people consciously or subconsciously want to seek or attain.

Accepted Answer

A) True 
 B)False

Question 8

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Accepted Answer

A) True 
 B)False

Question 9

When the duties and responsibilities associated with a job are expanded to provide more variety, identity, and autonomy, it is termed as:

Accepted Answer

A)  vertical integration.
B)  job enrichment.
C)  onboarding.
D)  job coaching.
E)  horizontal integration.F) C) and D)
G) None of the above

Question 10

Ann works at Creative Links International.Her job requires her to spend 8 hours a day entering the employees' salary information on Excel spreadsheets.Ann's job is characterized by:

Accepted Answer

A)  high autonomy.
B)  high variety.
C)  high identity.
D)  high significance.
E)  low variety.F) A) and B)
G) A) and D)

Question 11

Research shows that job satisfaction has _____ correlation with normative commitment.

Accepted Answer

A)  moderate weak
B)  moderate
C)  strong
D)  weak positive
E)  weak negativeF) C) and D)
G) All of the above

Question 12

Which of the following is true regarding value-percept theory?

Accepted Answer

A)  Value-percept theory describes the central characteristics of intrinsically satisfying jobs.
B)  Value-percept theory implies that perceptions of the work environment are unrelated to job satisfaction.
C)  Value-percept theory suggests that satisfied employees are becoming more and more rare.
D)  Value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job.
E)  Value-percept theory implies that moral causes and gaining fame and prestige are relevant in all jobs.F) C) and D)
G) All of the above

Question 13

When it comes to pay satisfaction, most employees base their desired pay on their job duties and ______:

Accepted Answer

A)  the potential for promotions.
B)  their basic needs.
C)  their status.
D)  the pay given to their superiors.
E)  the pay given to comparable colleagues.F) B) and D)
G) A) and C)

Question 14

What employees actually do is captured by satisfaction with the work itself.

Accepted Answer

A) True 
 B)False

Question 15

The _____ assesses pay, promotion, supervision, and coworker satisfactions and satisfaction with the work itself.

Accepted Answer

A)  Employee Motivation Index
B)  Job Descriptive Index
C)  Job Satisfaction Index
D)  Employee Characteristics Index
E)  Employee Satisfaction IndexF) A) and D)
G) A) and E)

Question 16

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Accepted Answer

A)  Status
B)  Environment
C)  Pay
D)  Altruism
E)  SupervisionF) B) and C)
G) B) and D) D

Question 17

Tom is a commercial interior designer.He is responsible for arranging the basic layout of spaces within a building as well as other aspects such as the acoustics, lighting, temperature, color, furniture, furnishings, moldings, and paneling inside the building.He enjoys transforming interior spaces into something functional as well as aesthetically appealing.Tom's job has:

Accepted Answer

A)  low autonomy.
B)  low variety.
C)  high identity.
D)  high monotony.
E)  low utilization of ability.F) A) and B)
G) B) and E) C

Question 18

Jake, Kylie, and Sam have different ideas about what makes a job satisfying.They all work for a non-profit organization and go to areas where disease epidemics have broken out.The pay is not high, and there can be extreme health risks.Their coworkers are friendly, intelligent, and generally nice.Most of them will never be world renowned, but there is a chance to engage in interesting analyses and publish research done by their team.Jenna feels strongly that she wants to be able to make a difference and help people when they are in trouble.Jake worries deeply about expenses.He has a large load of student debt to pay off, and his wife is expecting their second child.Sam likes teamwork but isn't thrilled by it.She also has mild anxiety about germs.Which of the following statements is most likely true?

Accepted Answer

A)  Jake most likely has the lowest job satisfaction.
B)  Jenna most likely has the lowest job satisfaction.
C)  Jake most likely has the highest job satisfaction.
D)  Sam most likely has the highest job satisfaction.
E)  Sam most likely has the lowest job satisfaction.F) C) and D)
G) A) and D)

Question 19

Alex has been working as technical service representative for Convergence Technologies, a software development firm for two years.His duties and responsibilities include providing technical assistance to end users, preparing reports on product problems encountered, selling additional products, and soliciting customer feedback.During a performance review meeting with his manager, Alex mentions that he finds his job to be very monotonous.Discuss how the manager can use job enrichment to deal with this situation.

Accepted Answer

Job characteristics theory suggests that...

Question 20

Which of the following combinations is most likely to result in flow?

Accepted Answer

A)  High skills and high challenges
B)  Low altruism and low identity
C)  High altruism and high identity
D)  Low activation and high pleasantness
E)  High autonomy and low growth needF) All of the above
G) None of the above

Exam 4: Job Satisfaction

Describe the effects of job satisfaction on performance and commitment.

Correct Answer
verified
Job satisfaction predicts job performanc...
View Answer

Which of the following is a specific value related to the work itself?

Correct Answer
verified

Passive recreation like watching TV would trigger flow states.

Correct Answer
verified
False

_____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Correct Answer
verified

Enrichment efforts can heighten work accuracy and customer satisfaction, though training and labor costs tend to rise as a result of such changes.

Correct Answer
verified

According to the affective events theory, affective reactions can influence work attitudes and behaviors.

Correct Answer
verified

Values are those things that people consciously or subconsciously want to seek or attain.

Correct Answer
verified

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Correct Answer
verified

When the duties and responsibilities associated with a job are expanded to provide more variety, identity, and autonomy, it is termed as:

Correct Answer
verified

Ann works at Creative Links International.Her job requires her to spend 8 hours a day entering the employees' salary information on Excel spreadsheets.Ann's job is characterized by:

Correct Answer
verified

Research shows that job satisfaction has _____ correlation with normative commitment.

Correct Answer
verified

Which of the following is true regarding value-percept theory?

Correct Answer
verified

When it comes to pay satisfaction, most employees base their desired pay on their job duties and ______:

Correct Answer
verified

What employees actually do is captured by satisfaction with the work itself.

Correct Answer
verified

The _____ assesses pay, promotion, supervision, and coworker satisfactions and satisfaction with the work itself.

Correct Answer
verified

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Correct Answer
verified
D

Correct Answer
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C

Correct Answer
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Correct Answer
verified
Job characteristics theory suggests that...
View Answer

Which of the following combinations is most likely to result in flow?

Correct Answer
verified

Exam 4: Job Satisfaction

Describe the effects of job satisfaction on performance and commitment.

Correct AnswerverifiedJob satisfaction predicts job performanc...View AnswerShow Answer

Which of the following is a specific value related to the work itself?

Correct AnswerverifiedShow Answer

Passive recreation like watching TV would trigger flow states.

Correct AnswerverifiedFalse

_____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Correct AnswerverifiedShow Answer

Enrichment efforts can heighten work accuracy and customer satisfaction, though training and labor costs tend to rise as a result of such changes.

Correct AnswerverifiedShow Answer

According to the affective events theory, affective reactions can influence work attitudes and behaviors.

Correct AnswerverifiedShow Answer

Values are those things that people consciously or subconsciously want to seek or attain.

Correct AnswerverifiedShow Answer

Satisfied employees do a better job of fulfilling the duties described in their job descriptions.

Correct AnswerverifiedShow Answer

When the duties and responsibilities associated with a job are expanded to provide more variety, identity, and autonomy, it is termed as:

Correct AnswerverifiedShow Answer

Ann works at Creative Links International.Her job requires her to spend 8 hours a day entering the employees' salary information on Excel spreadsheets.Ann's job is characterized by:

Correct AnswerverifiedShow Answer

Research shows that job satisfaction has _____ correlation with normative commitment.

Correct AnswerverifiedShow Answer

Which of the following is true regarding value-percept theory?

Correct AnswerverifiedShow Answer

When it comes to pay satisfaction, most employees base their desired pay on their job duties and ______:

Correct AnswerverifiedShow Answer

What employees actually do is captured by satisfaction with the work itself.

Correct AnswerverifiedShow Answer

The _____ assesses pay, promotion, supervision, and coworker satisfactions and satisfaction with the work itself.

Correct AnswerverifiedShow Answer

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Correct AnswerverifiedD

Correct AnswerverifiedC

Correct AnswerverifiedShow Answer

Correct AnswerverifiedJob characteristics theory suggests that...View AnswerShow Answer

Which of the following combinations is most likely to result in flow?

Correct AnswerverifiedShow Answer

Correct Answer
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Job satisfaction predicts job performanc...
View Answer

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False

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D

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C

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Job characteristics theory suggests that...
View Answer

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