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Exam 1: Communication Skills As Career Filters

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Question 31

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Because of today's communication technology, writing skills are less important than in the past.

A) True
B) False

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Question 32

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Zach's company does business globally. By associating with people from diverse cultures, Zach can widen his knowledge of intercultural messages and can increase his tolerance of differences.

A) True
B) False

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Question 33

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Joseph will be traveling to South America to increase sales for his company. Because the meanings of nonverbal gestures are similar in all cultures, Joseph can indicate that everything is OK with his South American customers by using his thumb and forefinger to form a circle.

Businesses that want to capitalize on cultural diversity need to train workers to think and act alike in order to reduce conflicts.

Which of the following is considered a form of nonverbal communication?

In making hiring decisions, employers often rank communication skills among the most requested competencies.

Nonverbal communication includes

For international trade it is a good idea to learn and use the metric system.

The belief in the superiority of one's own culture is known as ____________. This natural attitude is found in all cultures.

Greg will be the student speaker for graduation. To ensure that his nonverbal cues support his verbal message, he should ask friends and family to monitor his conscious and unconscious body movements and gestures.

When writing for a multicultural audience, you are more likely to be understood if you use short sentences and short paragraphs and if you include

Major trends in today's dynamic world of work include increased emphasis on self-directed work groups and virtual teams, heightened global competition, innovative communication technologies, new work environments, and focus on

Cross-cultural communication can be improved by practicing tolerance and ethnocentrism.

Suzanne wants to make a good impression during a job interview. What should she do?

In the communication process, _______________ means converting an idea into words or gestures that will convey meaning.

Because Ryan has never met a person from Germany, he is worried about traveling there to do business for his company. Ryan could reduce his worry by attending a meeting of the local German club and interacting with its members from Germany.

The communication process begins when the sender

After explaining a new procedure to her employees, Amy asks, "Is there anything that wasn't clear?" She is asking this question to encourage feedback.

Communication is defined as "the transmission of information and meaning from one individual or group to another." The crucial element of this definition is _______________.

When verbal and nonverbal messages conflict, listeners tend to believe the verbal message.