Question 1

Which of the following statements about good cross-cultural communication skills is not true?

Accepted Answer

A)   They eliminate the chance that there will be culture-related misunderstanding.
B)   They make it possible for your company to hire a wider variety of good people.
C)   They increase your ability to understand the needs of customers from other countries.
D)   They can help you persuasively explain to foreign customers how your company can meet their needs.
E)   They can help you be a more effective employee.F) B) and C)
G) A) and D)

Question 2

Geography, history, and religion all play major roles in influencing culture.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements about workplace values is true?

Accepted Answer

A)   Canadian culture views the employee-employer relationship like a family and expects it to last for a lifetime.
B)   All cultures believe that if you put hard work before pleasure, success will follow.
C)   Cultures that place emphasis on interpersonal relationships rather than planning, as is the case in Spain, tend to be more relaxed in business.
D)   American culture focuses on networking and interpersonal relationships rather than maximizing production or planning.
E)   Cultures that have high power distance also tend to expect workers to be free to move from job to job.F) B) and E)
G) C) and D)

Question 4

Jean Luc and Oscar own a small manufacturing company in Louisiana, and they are meeting with two executives of a Mexican retail chain in the hopes of convincing them to carry their products. Jean Luc begins the pitch, and after a couple of minutes, Oscar jumps in to say, "Jean Luc really hit the nail on the head when he said these products offer better value than what you're currently carrying." The Mexican executives both speak English, but they look at each other in confusion. What mistake did Oscar make?

Accepted Answer

A)   He used a colloquialism.
B)   He used jargon.
C)   He used a two-word verb.
D)   He spoke with too much familiarity.
E)   He exhibited high-context culture traits while dealing with a low-context culture.F) C) and D)
G) B) and D) A

Question 5

When communicating with a nonnative English speaker, it is best to err on the side of simplicity to increase the likelihood of clear communication.

Accepted Answer

A) True 
 B)False

Question 6

Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

Accepted Answer

A) True 
 B)False

Question 7

Edwardo and his co-workers often show up and start meetings fifteen or even thirty minutes later than scheduled, indicating that they are probably members of a polychronic culture.

Accepted Answer

A) True 
 B)False

Question 8

Cultures that exhibit a high power distance

Accepted Answer

A)   make decisions by consensus.
B)   expect employees to do as their superiors direct.
C)   tend to spread out authority so that no one person is too powerful.
D)   leave employees to make their own decisions on a case-by-case basis.
E)   encourage people to voice their opinions, no matter what role they inhabit.F) A) and B)
G) A) and C)

Question 9

Geert Hofsted refers to the way people view relationships between superiors and subordinates as

Accepted Answer

A)   restraint.
B)   uncertainty avoidance.
C)   power distance.
D)   collectivism.
E)   individualism.F) None of the above
G) A) and E)

Question 10

Which of the following statements about body movements is true?

Accepted Answer

A)   The meanings of body movements are generally the same around the world.
B)   Some body movements have clear meanings that are a crucial part of communication, while others do not.
C)   If a movement has meaning in one culture, it has meaning in another culture, even if the meaning is slightly different.
D)   A movement that is respectful in one culture will be respectful in another culture.
E)   Even though the meanings of body movements vary by culture, eye contact is the same around the world.F) A) and C)
G) A) and B)

Question 11

List at least five ways you might conduct research on the culture of another country.

Accepted Answer

1. Conducting interviews with individual...

Question 12

Carly and Trent own a small graphic design company together. They can make decisions for the company by themselves, but they often ask for input from other employees and believe that decisions made by consensus tend to be better for the company as a whole. Carly and Trent's company has a(n)  ______ culture.

Accepted Answer

A)   low-context
B)   high power distance
C)   low power distance
D)   high-context
E)   individualisticF) A) and C)
G) B) and C)

Question 13

Melissa wants her company to adopt more environmentally friendly practices, so she has created a presentation to give to the board of directors. She begins her presentation by explaining some background information on these practices, such as why they are important for the environment and the company's image. Melissa then moves on to discussing exactly what measures she feels her company should adopt, and why she feels they are the best options. Given this information, Melissa is most likely from a(n)  ______ culture.

Accepted Answer

A)   high-context
B)   polychronic
C)   low-context
D)   intimate
E)   short-term orientedF) A) and B)
G) C) and D) C

Question 14

Tamiko and her friends all have social media accounts that they use to talk to each other. However, they rarely add people that they don't know very well to their friends lists, and they almost never comment on posts made by companies or celebrities because they don't want to overstep their authority. Tamiko and her friends are likely members of a

Accepted Answer

A)   culture with a high power distance.
B)   culture with a low power distance.
C)   high-context culture.
D)   low-context culture.
E)   culture that views space as belonging to the individual.F) A) and B)
G) C) and D)

Question 15

Marina's boss has absolute authority in her office. He makes the decisions, and Marina is expected to simply do as he says. Marina most likely lives in a ______ culture.

Accepted Answer

A)   high-context
B)   high power distance
C)   low power distance
D)   low context
E)   collectivisticF) A) and B)
G) All of the above

Question 16

The measure of how people view relationships between superiors and subordinates is referred to as culture context.

Accepted Answer

A) True 
 B)False

Question 17

Check in does not mean the same thing as the words check and in do on their own. Check in is an example of

Accepted Answer

A)   a two-word verb.
B)   an equivalency term.
C)   an idiom.
D)   a colloquialism.
E)   jargon.F) A) and B)
G) All of the above

Question 18

Briefly explain why it is important to have cross-cultural business communication skills.

Accepted Answer

It is important to have cross-cultural b...

Question 19

Briefly explain the difference between monochronic and polychronic cultures.

Accepted Answer

Monochronic cultures are those that value punctuality, schedules, and completing tasks one at a time. Time is seen as linear and is divided into discrete units. People in monochronic cultures tend to focus on one thing at a time and prioritize efficiency and organization.

On the other hand, polychronic cultures view time as more fluid and less structured. People in polychronic cultures may engage in multiple activities at once and prioritize relationships and flexibility over strict adherence to schedules. Time is seen as more circular and events are often interconnected.

Overall, the main difference between monochronic and polychronic cultures lies in their attitudes towards time, scheduling, and multitasking.

Question 20

Which of the following is an example of a stereotype?

Accepted Answer

A)   Zoe must like spicy food because she is Cuban.
B)   Lillian Stark is English, and she prefers that people whom she does not know well call her Ms. Stark.
C)   Akiko is Japanese and bows when greeting someone.
D)   Roberto, a Brazilian, is often late to meetings and likes to chat before getting down to business.
E)   James, an American, dislikes even moderate public displays of affection.F) B) and E)
G) A) and D)

Exam 7: Communicating Across Cultures

Which of the following statements about good cross-cultural communication skills is not true?

Correct Answer
verified

Geography, history, and religion all play major roles in influencing culture.

Correct Answer
verified

Which of the following statements about workplace values is true?

Correct Answer
verified

Correct Answer
verified
A

When communicating with a nonnative English speaker, it is best to err on the side of simplicity to increase the likelihood of clear communication.

Correct Answer
verified

Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

Correct Answer
verified

Edwardo and his co-workers often show up and start meetings fifteen or even thirty minutes later than scheduled, indicating that they are probably members of a polychronic culture.

Correct Answer
verified

Cultures that exhibit a high power distance

Correct Answer
verified

Geert Hofsted refers to the way people view relationships between superiors and subordinates as

Correct Answer
verified

Which of the following statements about body movements is true?

Correct Answer
verified

List at least five ways you might conduct research on the culture of another country.

Correct Answer
Answered by ExamLex AI
1. Conducting interviews with individual...
View Answer

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Marina's boss has absolute authority in her office. He makes the decisions, and Marina is expected to simply do as he says. Marina most likely lives in a ______ culture.

Correct Answer
verified

The measure of how people view relationships between superiors and subordinates is referred to as culture context.

Correct Answer
verified

Check in does not mean the same thing as the words check and in do on their own. Check in is an example of

Correct Answer
verified

Briefly explain why it is important to have cross-cultural business communication skills.

Correct Answer
Answered by ExamLex AI
It is important to have cross-cultural b...
View Answer

Briefly explain the difference between monochronic and polychronic cultures.

Which of the following is an example of a stereotype?

Correct Answer
verified

Exam 7: Communicating Across Cultures

Which of the following statements about good cross-cultural communication skills is not true?

Correct AnswerverifiedShow Answer

Geography, history, and religion all play major roles in influencing culture.

Correct AnswerverifiedShow Answer

Which of the following statements about workplace values is true?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedA

When communicating with a nonnative English speaker, it is best to err on the side of simplicity to increase the likelihood of clear communication.

Correct AnswerverifiedShow Answer

Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

Correct AnswerverifiedShow Answer

Edwardo and his co-workers often show up and start meetings fifteen or even thirty minutes later than scheduled, indicating that they are probably members of a polychronic culture.

Correct AnswerverifiedShow Answer

Cultures that exhibit a high power distance

Correct AnswerverifiedShow Answer

Geert Hofsted refers to the way people view relationships between superiors and subordinates as

Correct AnswerverifiedShow Answer

Which of the following statements about body movements is true?

Correct AnswerverifiedShow Answer

List at least five ways you might conduct research on the culture of another country.

Correct AnswerAnswered by ExamLex AI1. Conducting interviews with individual...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedC

Correct AnswerverifiedShow Answer

Marina's boss has absolute authority in her office. He makes the decisions, and Marina is expected to simply do as he says. Marina most likely lives in a ______ culture.

Correct AnswerverifiedShow Answer

The measure of how people view relationships between superiors and subordinates is referred to as culture context.

Correct AnswerverifiedShow Answer

Check in does not mean the same thing as the words check and in do on their own. Check in is an example of

Correct AnswerverifiedShow Answer

Briefly explain why it is important to have cross-cultural business communication skills.

Correct AnswerAnswered by ExamLex AIIt is important to have cross-cultural b...View AnswerShow Answer

Briefly explain the difference between monochronic and polychronic cultures.

Which of the following is an example of a stereotype?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
1. Conducting interviews with individual...
View Answer

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
It is important to have cross-cultural b...
View Answer

Correct Answer
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