Question 1

The most important consideration in choosing a marketing channel when buyers have limited knowledge or desire specific data about a product or service is to provide __________.

Accepted Answer

A)  postsale services
B)  seller adaptability
C)  information
D)  convenience
E)  presale servicesF) A) and B)
G) B) and D)

Question 2

A level of distribution density whereby only one retailer in a geographical area carries the firm's products is referred to as __________.

Accepted Answer

A)  intensive distribution
B)  extensive distribution
C)  selective distribution
D)  concentrated distribution
E)  exclusive distributionF) D) and E)
G) A) and D)

Question 3

An imprecise terms for intermediaries who perform a variety of functions,including selling,maintaining inventories,extending credit,and so on,are referred to as __________.

Accepted Answer

A)  agents
B)  brokers
C)  retailers
D)  wholesalers
E)  distributorsF) C) and E)
G) A) and B)

Question 4

Industrial distributors perform functions that are most like which intermediary in the consumer products marketing channel?

Accepted Answer

A)  manufacturers
B)  retailers
C)  agents
D)  wholesalers
E)  brokersF) None of the above
G) A) and C)

Question 5

The practice of organizing the cost-effective flow of raw materials,in-process inventory,finished goods,and related information from point of origin to point of consumption to satisfy customer requirements is referred to as __________.

Accepted Answer

A)  the inventory management process
B)  logistics management
C)  production management
D)  manufacturer distribution logistics
E)  supply-chain managementF) A) and B)
G) C) and E)

Question 6

Within the context of a supply chain,__________ is the ability of a logistics system to satisfy users in terms of time,dependability,communication,and convenience.

Accepted Answer

A)  quick response
B)  customer service
C)  distribution management
D)  efficient consumer response
E)  lead timeF) A) and B)
G) None of the above

Question 7

Which buyer requirement would be MOST IMPORTANT in choosing a channel for a financial service for a consumer who is interested in setting up a retirement account?

Accepted Answer

A)  information
B)  context
C)  variety
D)  pre- and postsale services
E)  adaptationF) B) and D)
G) None of the above

Question 8

Creating product assortments from several sources to serve customers would be an example of a __________ function.

Accepted Answer

A)  transactional
B)  facilitating
C)  selling
D)  logistical
E)  risk takingF) A) and B)
G) C) and E)

Question 9

Nestlé and General Mills have __________ to distribute General Mills products like Cheerios in about 140 markets worldwide.

Accepted Answer

A)  multichannel distribution
B)  a direct marketing channel
C)  a cooperative distribution channel
D)  a strategic channel alliance
E)  a dual distribution agreementF) A) and D)
G) B) and C)

Question 10

There are three types of contractual vertical marketing systems.List the systems and provide a brief description of each.

Accepted Answer

There are three major types of contractu...

Question 11

A contractual arrangement between a parent company and an individual or firm that allows the latter to operate a certain type of business under an established name and according to specific rules is referred to as __________.

Accepted Answer

A)  a corporate vertical marketing system
B)  a wholesaler sponsored voluntary chain
C)  a retailer-sponsored cooperative
D)  franchising
E)  an administered vertical marketing systemF) A) and E)
G) A) and B)

Question 12

Reverse logistics refers to

Accepted Answer

A)  the collection of used goods donated from to nonprofit organizations by ultimate consumers to be restored,cleaned,repaired,and resold back to ultimate consumers.
B)  deconstructing products that failed to pass quality inspection standards on the production line and reusing workable parts instead of throwing out the entire unit.
C)  the process of reclaiming recyclable and reusable materials,returns,and reworks from the point-of-consumption or use for repair,remanufacturing,redistribution,or disposal.
D)  organizing a cost-effective flow of raw materials,in-process inventory,finished goods,and related information from point of origin to point of consumption to satisfy customer requirements.
E)  the donation of old or broken automobiles to nonprofit organizations that can be recycled or turned into scrap with the profits applied to the organization's operating expenses.F) A) and B)
G) B) and C)

Question 13

Breath mints,bottled water,and batteries would most likely use which type of distribution density?

Accepted Answer

A)  extensive distribution
B)  intensive distribution
C)  selective distribution
D)  exclusive distribution
E)  concentrated distributionF) D) and E)
G) A) and C)

Question 14

Sports Port,a motorcycle and fishing boat retailer located in a small northern Minnesota town,was the world's largest dealer for Crestliner fishing boats.In order to meet the demand of his many customers,the owner of Sports Port works with a wide variety of channel members,ranging from the manufacturer of the boats to trucking firms,other retailers,and even detailers (firms that clean,polish,and wax boats) .Such a diverse channel of distribution often resulted in channel conflict.However,due to his strong consumer following,the owner of Sports Port had the power to resolve disputes between channel members.The owner of Sports Port serves as the __________ in the channel of distribution.

Accepted Answer

A)  wholesaler
B)  producer
C)  channel spokesperson
D)  channel captain
E)  channel arbitratorF) A) and E)
G) C) and E)

Question 15

The most indirect marketing channel is employed where many small manufacturers and many small retailers and other intermediaries are used to help coordinate a large supply of the product.This channel is represented in Channel "D" in Figure 15-3 above.Which of the following products would most likely be marketed using this kind of channel?

Accepted Answer

A)  Aspen dental services
B)  Toyota automobiles
C)  Leslie pool supplies
D)  Jaipur rugs made in India
E)  Hershey's candy barsF) B) and E)
G) A) and B)

Question 16

Physically moving a product to customers would be an example of a __________ function.

Accepted Answer

A)  transactional
B)  logistical
C)  facilitating
D)  selling
E)  risk takingF) A) and B)
G) B) and E)

Question 17

There are four popular types of franchising: (1) manufacturer-sponsored retail franchise systems, (2) __________; (3) service-sponsored retail franchise systems;and (4) service-sponsored franchise systems.

Accepted Answer

A)  service-sponsored retail franchise systems
B)  manufacturer-sponsored wholesale franchise systems
C)  horizontal-marketing franchise systems
D)  contractual-sponsored franchise systems
E)  customer-oriented franchise systemsF) B) and C)
G) C) and E)

Question 18

The Clayton Act prohibits,restricts,or influences all of the following channel strategies and practices EXCEPT:

Accepted Answer

A)  exclusive dealing
B)  refusal to deal
C)  resale restrictions
D)  vertical integration
E)  full-line forcingF) B) and E)
G) B) and C)

Question 19

Forward integration means

Accepted Answer

A)  a retailer owns a manufacturing operation.
B)  a wholesaler owns a manufacturing operation.
C)  retailers form a strategic channel alliance with manufacturers to purchase products at better prices since they are able to place much larger orders.
D)  a producer owns an intermediary at the next level down in the marketing channel.
E)  all links in the distribution chain own stock in the manufacturer's company.F) C) and D)
G) A) and B)

Question 20

Vertical marketing systems refer to

Accepted Answer

A)  professionally managed geographically dispersed marketing channels designed to achieve channel economies and maximize marketing impact.
B)  professionally managed and centrally coordinated marketing channels designed to achieve channel economies and maximum marketing impact.
C)  retailer-sponsored cooperatives where small,independent retailers form an organization that operates a wholesale facility cooperatively.
D)  professionally managed geographically dispersed marketing channels that are controlled through strategic channel alliances.
E)  channel partnerships that share responsibility for ordering and physically distributing each other's products.F) B) and C)
G) D) and E)

Exam 15: Managing Marketing Channels and Supply Chains

An imprecise terms for intermediaries who perform a variety of functions,including selling,maintaining inventories,extending credit,and so on,are referred to as __________.

Correct Answer
verified

Reverse logistics refers to

Correct Answer
verified

A contractual arrangement between a parent company and an individual or firm that allows the latter to operate a certain type of business under an established name and according to specific rules is referred to as __________.

Correct Answer
verified

The practice of organizing the cost-effective flow of raw materials,in-process inventory,finished goods,and related information from point of origin to point of consumption to satisfy customer requirements is referred to as __________.

Correct Answer
verified

Within the context of a supply chain,__________ is the ability of a logistics system to satisfy users in terms of time,dependability,communication,and convenience.

Correct Answer
verified

The most important consideration in choosing a marketing channel when buyers have limited knowledge or desire specific data about a product or service is to provide __________.

Correct Answer
verified

Breath mints,bottled water,and batteries would most likely use which type of distribution density?

Correct Answer
verified

Which buyer requirement would be MOST IMPORTANT in choosing a channel for a financial service for a consumer who is interested in setting up a retirement account?

Correct Answer
verified

Physically moving a product to customers would be an example of a __________ function.

Correct Answer
verified

Forward integration means

Correct Answer
verified

Correct Answer
verified

The Clayton Act prohibits,restricts,or influences all of the following channel strategies and practices EXCEPT:

Correct Answer
verified

There are three types of contractual vertical marketing systems.List the systems and provide a brief description of each.

Correct Answer
verified
There are three major types of contractu...
View Answer

Creating product assortments from several sources to serve customers would be an example of a __________ function.

Correct Answer
verified

Vertical marketing systems refer to

Correct Answer
verified

Industrial distributors perform functions that are most like which intermediary in the consumer products marketing channel?

Correct Answer
verified

Nestlé and General Mills have __________ to distribute General Mills products like Cheerios in about 140 markets worldwide.

Correct Answer
verified

There are four popular types of franchising: (1) manufacturer-sponsored retail franchise systems, (2) __________; (3) service-sponsored retail franchise systems;and (4) service-sponsored franchise systems.

Correct Answer
verified

A level of distribution density whereby only one retailer in a geographical area carries the firm's products is referred to as __________.

Correct Answer
verified

Correct Answer
verified

Exam 15: Managing Marketing Channels and Supply Chains

An imprecise terms for intermediaries who perform a variety of functions,including selling,maintaining inventories,extending credit,and so on,are referred to as __________.

Correct AnswerverifiedShow Answer

Reverse logistics refers to

Correct AnswerverifiedShow Answer

A contractual arrangement between a parent company and an individual or firm that allows the latter to operate a certain type of business under an established name and according to specific rules is referred to as __________.

Correct AnswerverifiedShow Answer

The practice of organizing the cost-effective flow of raw materials,in-process inventory,finished goods,and related information from point of origin to point of consumption to satisfy customer requirements is referred to as __________.

Correct AnswerverifiedShow Answer

Within the context of a supply chain,__________ is the ability of a logistics system to satisfy users in terms of time,dependability,communication,and convenience.

Correct AnswerverifiedShow Answer

The most important consideration in choosing a marketing channel when buyers have limited knowledge or desire specific data about a product or service is to provide __________.

Correct AnswerverifiedShow Answer

Breath mints,bottled water,and batteries would most likely use which type of distribution density?

Correct AnswerverifiedShow Answer

Which buyer requirement would be MOST IMPORTANT in choosing a channel for a financial service for a consumer who is interested in setting up a retirement account?

Correct AnswerverifiedShow Answer

Physically moving a product to customers would be an example of a __________ function.

Correct AnswerverifiedShow Answer

Forward integration means

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The Clayton Act prohibits,restricts,or influences all of the following channel strategies and practices EXCEPT:

Correct AnswerverifiedShow Answer

There are three types of contractual vertical marketing systems.List the systems and provide a brief description of each.

Correct AnswerverifiedThere are three major types of contractu...View AnswerShow Answer

Creating product assortments from several sources to serve customers would be an example of a __________ function.

Correct AnswerverifiedShow Answer

Vertical marketing systems refer to

Correct AnswerverifiedShow Answer

Industrial distributors perform functions that are most like which intermediary in the consumer products marketing channel?

Correct AnswerverifiedShow Answer

Nestlé and General Mills have __________ to distribute General Mills products like Cheerios in about 140 markets worldwide.

Correct AnswerverifiedShow Answer

There are four popular types of franchising: (1) manufacturer-sponsored retail franchise systems, (2) __________; (3) service-sponsored retail franchise systems;and (4) service-sponsored franchise systems.

Correct AnswerverifiedShow Answer

A level of distribution density whereby only one retailer in a geographical area carries the firm's products is referred to as __________.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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There are three major types of contractu...
View Answer

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